McDonald's

3.7
2484 reviews
Service-au-volant Service au stationnement

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
870, Rue Principale, GRANBY, QC
J2G 2Z2, Canada

Hours

Reviews

3.7
2,484 reviews
5 stars
898
4 stars
679
3 stars
469
2 stars
138
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced long wait times and rude employees.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting it was very clean, while others reported unsanitary conditions.

Order Accuracy

Many customers complained about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Ambiance

The ambiance was generally appreciated, especially for families, but some found it noisy and poorly designed after renovations.

Food Quality

Food quality was hit or miss, with some enjoying their meals while others reported issues like undercooked items and excessive salt.
  • CK
    Cheshire kittykins
    Nov 13, 2025
    1.0
    Honestly was very disappointed, I had ordered two combos one with a coffee one with coke, they added sprite I asked to take it off they did. Repeating myself numerous times (at first I felt bad thinking maybe they wore tired) I was in a rush since we wore in town for a hospital visit. We leave get to the hospital and I realize they forgot my burger only giving me one when I ordered two combos, called went back got my burger, over all it felt like we weren't listened to and was treated kinda poorly by the end I did get my burger but wasted time and gass when I was at the hospital for so long and just wanted to eat. Thank you for the fixed mistakes as for the lack of attention maybe it's the headset or workers need more sleep, but overall I felt very exhausted after that experience.
  • RL
    René Lamarche
    Nov 1, 2025
    3.0
    De moins en moins de service tout par machine très deplorable
  • EM
    Eric Mess30
    Oct 28, 2025
    4.0
    Beaucoup trop de monde et les employés parle trop en arrière a place de servir les clients
  • FC
    France C
    Oct 25, 2025
    1.0
    Pire McDo ever!!! Tu demandes un café DÉCAFÉINÉ et tu te rends compte que sur le tableau de commande c'est écrit demi décaf et là tu demandes pourquoi que c'est écrit ça et là, la fille de me répondre: "c'est un café régulier mais avec de l'eau chaude dedans on fait moitié moitié". Pour ensuite lui dire: "Ben là c'est pas du décaféiné ça!!!" et elle de me répondre... on peut pas en faire du décaféiné. Sérieux, pas fort!!! 😵‍💫
  • AG
    Alicia Grenier
    Oct 21, 2025
    5.0
    Nous avons été servis par une employée très sympathique et attentionnée Andrée. Elle a rendu notre passage au McDo très agréable. Un grand merci pour sa gentillesse et son beau sourire !

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Granby?

McDonald's in Granby is open 24 hours a day, seven days a week.

When is the drive-through at McDonald's in Granby available?

The drive-through is open 24/7, every day of the week.