Customers reported inconsistent service quality, with some praising friendly staff while others experienced long wait times and rude employees.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some customers noting it was very clean, while others reported unsanitary conditions.
Order Accuracy
Many customers complained about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Ambiance
The ambiance was generally appreciated, especially for families, but some found it noisy and poorly designed after renovations.
Food Quality
Food quality was hit or miss, with some enjoying their meals while others reported issues like undercooked items and excessive salt.
CK
Cheshire kittykins
Nov 13, 2025
1.0
Honestly was very disappointed, I had ordered two combos one with a coffee one with coke, they added sprite I asked to take it off they did. Repeating myself numerous times (at first I felt bad thinking maybe they wore tired) I was in a rush since we wore in town for a hospital visit. We leave get to the hospital and I realize they forgot my burger only giving me one when I ordered two combos, called went back got my burger, over all it felt like we weren't listened to and was treated kinda poorly by the end I did get my burger but wasted time and gass when I was at the hospital for so long and just wanted to eat.
Thank you for the fixed mistakes as for the lack of attention maybe it's the headset or workers need more sleep, but overall I felt very exhausted after that experience.
RL
René Lamarche
Nov 1, 2025
3.0
De moins en moins de service tout par machine très deplorable
EM
Eric Mess30
Oct 28, 2025
4.0
Beaucoup trop de monde et les employés parle trop en arrière a place de servir les clients
FC
France C
Oct 25, 2025
1.0
Pire McDo ever!!! Tu demandes un café DÉCAFÉINÉ et tu te rends compte que sur le tableau de commande c'est écrit demi décaf et là tu demandes pourquoi que c'est écrit ça et là, la fille de me répondre: "c'est un café régulier mais avec de l'eau chaude dedans on fait moitié moitié". Pour ensuite lui dire: "Ben là c'est pas du décaféiné ça!!!" et elle de me répondre... on peut pas en faire du décaféiné. Sérieux, pas fort!!! 😵💫
AG
Alicia Grenier
Oct 21, 2025
5.0
Nous avons été servis par une employée très sympathique et attentionnée Andrée. Elle a rendu notre passage au McDo très agréable. Un grand merci pour sa gentillesse et son beau sourire !
What are the regular opening hours for McDonald's in Granby?
McDonald's in Granby is open 24 hours a day, seven days a week.
When is the drive-through at McDonald's in Granby available?
The drive-through is open 24/7, every day of the week.
Does McDonald's in Granby offer delivery services?
Yes, delivery is offered daily, with hours typically from 5:00 AM to 1:00 AM, except on Fridays when it closes at 11:59 PM, and on Saturdays with 24-hour delivery.
Can I pick up my order in-store at McDonald's Granby?
Yes, in-store pickup is available at this location.
Which payment options does McDonald's Granby accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's in Granby serve breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner meals.
Is McDonald's Granby friendly for families with children?
Yes, the restaurant welcomes families and children and also offers a children's menu.
What are some nearby points of interest around McDonald's Granby?
Nearby places include several McDonald's Canada locations, CIBC banks, Éconofitness gym, and La Shoppe SaladeBar - Granby restaurant.
How can nearby CIBC banks help customers visiting McDonald's Granby?
Customers can conveniently handle their banking needs at nearby CIBC branches before or after their visit to McDonald's.
Are there nearby fitness centers near McDonald's Granby where customers can go?
Yes, Éconofitness gym is located nearby, providing a great option for customers interested in exercising before or after dining.