Frequent complaints about missing items and incorrect orders, with many customers expressing frustration over repeated mistakes.
Cleanliness
Numerous reviews highlight the poor cleanliness of the restaurant, including dirty tables, overflowing trash bins, and unsanitary conditions in the bathrooms.
Service Speed
Customers consistently report slow service, with long wait times for orders, particularly during peak hours.
Staff Behavior
Mixed feedback on staff behavior, with some praising individual employees for their friendliness while others report rudeness and lack of professionalism.
JB
Julien Beauregard
Dec 30, 2025
1.0
Erreurs dans la commande (des extras chargés dans les avoir) et personne ne répond même après plusieurs appels 👎🏼
MM
Mike
Dec 30, 2025
1.0
Encore et encore des oublié dans les commandes vous devez former votre personnel correctement ou les viré sinon les incompétents non rien à faire au Québec merci
PR
Pedro Ribeiro
Dec 27, 2025
1.0
Always screw up and forget something. Today we ordered coke and got something else which we don’t even know what it was and no straw. Last time my son ordered chicken nuggets and they forgot to include the sauce in the bag. Just a terrible experience each time.
RB
Roxanne Charpentier de Bellefeuille
Dec 14, 2025
2.0
Très sale, aucune table lavée, le comptoir à boisson dégeux. La bouffe super froide, le quart de livre manquait le fromage. Pourtant ils sont 10 employés en arrière et ils parlent tous ensemble sans vraiment bouger.
GS
Gulmira Soul
Dec 12, 2025
1.0
I visited the McDonald’s in Candiac yesterday and ordered two Junior Boxes through the drive-thru. Once again, items were missing — this time, the yogurts.
This happens almost every second visit: missing nuggets, sauces, toys, and now yogurt. It’s really frustrating, especially when the weather is bad and I can’t go back.
Please improve order accuracy.