Shakey Jake's

4.3
496 reviews

About

Restaurant
Shakey Jakes provides Pizza, Subs, Wings, Salads, Catering, Events & Party Booking services to the York, PA area.

Location

Shakey Jake's
939 Loucks Rd, York, PA
17404, United States

Hours

Reviews

4.3
496 reviews
5 stars
330
4 stars
75
3 stars
27
2 stars
20
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the pizza and subs for their delicious taste and quality, with specific mentions of the cheesesteaks and pizza dough.

Service Issues

Several reviews highlighted inconsistent service, including long wait times, order mix-ups, and unprofessional behavior from staff.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the portion sizes and quality received.

Cleanliness and Atmosphere

The restaurant was generally noted for its clean environment, though some customers felt the interior could use an upgrade.

Customer Experience

While many enjoyed friendly service and a welcoming atmosphere, there were reports of negative experiences due to staff behavior and order handling.
  • LP
    Love & Peace
    Nov 14, 2025
    1.0
    The food took forever, then they forgot our wings then they said they gonna put extra wings, Yeah 1.
  • CW
    Charlie Whitcomb
    Nov 4, 2025
    5.0
    We were a party of three. One person got a ham and cheese sub, the other got a cheesesteak, and I got this half sub/half Stromboli. We each had sodas as well. The food was awesome and nobody had any complaints and we had a lot to take home with us for later. I spent less than $60. This was my first time there and I will absolutely go back if I'm ever in the area of one.
  • FD
    Frankie Dewyer
    Nov 3, 2025
    1.0
    $35.00 without tip for a large plain pizza & 1 2 liter of soda... 🤣 Hellz nah
  • JJ
    Jamal
    Oct 20, 2025
    2.0
    Got take out from here due to wife getting food some where close by. When I got home, it looked like the cheese wasn’t set properly and sloshed around while driving home. First for me. Taste was ok/bland. I had to recut the pizza when I got home. 2/5 experience. I’ll stick to other places in the future.
  • SJ
    Saige “Natissa” Jones
    Oct 16, 2025
    1.0
    If a person orders a Philly cheese steak would you expect marinara sauce on it? Now luckily my boyfriend took a single bite before me due to my personal allergies. But what’s mind boggling is how at 10:35 we call to see if we maybe got the wrong order they state their Phillies always come with marinara sauce. Now on their website when ordering online it says they close at 11:25 and google says 11. Us living 2 min away was willing to drive to get the same order with no marinara and the person over the phone stated “I turned my girl off about 10 minutes ago there’s not much I can do” after verifying the website and what we ordered specifically to see if we happened to skip over the marinara sauce ingredient I notice the single word “sauce”. Of course a refund wasn’t something they could accommodate as the manager wasn’t available which was disappointing as I of course cannot eat mine and my boyfriend only took a single bite. I’ve had plenty of Philly cheesesteaks from here and always go in person... I guess tip for the owner or who ever is managing the websites for ordering online I would try to clarify more on what your ingredients as someone with a handful of allergies we rely on transparency.

Frequently Asked Questions About Shakey Jake's

Can i pick up my order at shakey jake's?

Certainly, we offer a convenient pickup option for our customers at shakey jake's.

Does shakey jake's have gluten-free options?

For information regarding our gluten-free offerings, we recommend reviewing our menu or contacting our establishment directly.