Many customers praised the pizza and subs for their delicious taste and quality, with specific mentions of the cheesesteaks and pizza dough.
Service Issues
Several reviews highlighted inconsistent service, including long wait times, order mix-ups, and unprofessional behavior from staff.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the portion sizes and quality received.
Cleanliness and Atmosphere
The restaurant was generally noted for its clean environment, though some customers felt the interior could use an upgrade.
Customer Experience
While many enjoyed friendly service and a welcoming atmosphere, there were reports of negative experiences due to staff behavior and order handling.
LP
Love & Peace
Nov 14, 2025
1.0
The food took forever, then they forgot our wings then they said they gonna put extra wings, Yeah 1.
CW
Charlie Whitcomb
Nov 4, 2025
5.0
We were a party of three. One person got a ham and cheese sub, the other got a cheesesteak, and I got this half sub/half Stromboli. We each had sodas as well. The food was awesome and nobody had any complaints and we had a lot to take home with us for later. I spent less than $60. This was my first time there and I will absolutely go back if I'm ever in the area of one.
FD
Frankie Dewyer
Nov 3, 2025
1.0
$35.00 without tip for a large plain pizza & 1 2 liter of soda... 🤣 Hellz nah
JJ
Jamal
Oct 20, 2025
2.0
Got take out from here due to wife getting food some where close by. When I got home, it looked like the cheese wasn’t set properly and sloshed around while driving home. First for me. Taste was ok/bland. I had to recut the pizza when I got home. 2/5 experience. I’ll stick to other places in the future.
SJ
Saige “Natissa” Jones
Oct 16, 2025
1.0
If a person orders a Philly cheese steak would you expect marinara sauce on it? Now luckily my boyfriend took a single bite before me due to my personal allergies. But what’s mind boggling is how at 10:35 we call to see if we maybe got the wrong order they state their Phillies always come with marinara sauce. Now on their website when ordering online it says they close at 11:25 and google says 11. Us living 2 min away was willing to drive to get the same order with no marinara and the person over the phone stated “I turned my girl off about 10 minutes ago there’s not much I can do” after verifying the website and what we ordered specifically to see if we happened to skip over the marinara sauce ingredient I notice the single word “sauce”. Of course a refund wasn’t something they could accommodate as the manager wasn’t available which was disappointing as I of course cannot eat mine and my boyfriend only took a single bite.
I’ve had plenty of Philly cheesesteaks from here and always go in person... I guess tip for the owner or who ever is managing the websites for ordering online I would try to clarify more on what your ingredients as someone with a handful of allergies we rely on transparency.
Certainly, we offer a convenient pickup option for our customers at shakey jake's.
Does shakey jake's have gluten-free options?
For information regarding our gluten-free offerings, we recommend reviewing our menu or contacting our establishment directly.
Does shakey jake's offer vegetarian options?
Indeed, we provide vegetarian choices for our customers, including our veggie pizza and cheese pizza options.
Can i schedule a delivery in advance at shakey jake's?
Absolutely, we offer the option to schedule deliveries ahead of time. You can utilize our online ordering system or give us a call to arrange a scheduled delivery.
Is shakey jake's open every day?
We are open seven days a week, with operating hours from 10 am to 11 pm daily.
What is the address of shakey jake's?
Our establishment is situated at 939 loucks rd, york, pa 17404, usa. You'll find us adjacent to staples in the northwest plaza.
What are your hours of operation for delivery?
We provide delivery services every day of the week from 10 am until 11 pm.
Can i track my delivery order online?
Certainly, upon confirmation of your order, we'll provide you with a tracking link for your convenience.
Do you offer any special deals or discounts on delivery orders?
We regularly feature delivery promotions and discounts. Please visit our website to view our current offers, which may include specials for first-time orders, online purchases, or during specific time periods.
What type of restaurant is shakey jake's?
We specialize in serving pizzas, subs, wings, and salads. We invite you to explore our menu to discover the array of delicious options we offer.