McDonald's

3.1
2119 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
60 Arsenal Rd, York, PA
17405, United States

Hours

Reviews

3.1
2,091 reviews
5 stars
575
4 stars
390
3 stars
381
2 stars
237
1 star
508

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, old, or improperly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing disrespectful behavior.

Operational Changes

Customers expressed dissatisfaction with recent changes, such as the removal of self-serve drink stations and condiment dispensers.
  • RR
    River
    2 days ago
    2.0
    I generally dislike leaving ANY reviews, but I've been coming to this McDonald's since I was a little kid. Recently? Every single time I've come in, ordered, doordashed, whatever it may be, whoever is making the food is forgetting to add on essential parts of the meal. Ex. Today, I ordered a cheeseburger and a McChicken. The only thing I asked for was light onions, no pickles. I get two sad dots of mustard, ketchup, 3 little onion pieces, and absolutely no cheese. ??? Hello? The last 2 times I ordered a McChicken, aside from this instance, there was NO mayonnaise OR lettuce. I had not requested any of this. They forgot two whole snack wraps a few weeks ago as well. Whatever's going on, get it sorted. I will drive to Manchester HAPPILY if it means they'll do my order better than the slop I've been receiving. Thank you.
  • TW
    Travis Wolf
    Oct 18, 2025
    5.0
    Modern
  • SB
    Spencer Brannock
    Oct 12, 2025
    1.0
    Service was HORRIBLE I went to the register to order food and the lady there said. “What do you want.” Which is very rude when other mcdonald’s i get told “What would you like to order.” It’s downright disrespectful. The food was nothing like i asked for. I asked for no pickles no onions and got both. I ordered 2 cheeseburger meal large fry and large drink. I got a medium sized cup. When i went to get another cup size since i asked for a large. It is extremely disappointing and when i went to get a new cup nobody would come up as if it doesn’t matter to them. The place looks like it hasn’t been cleaned in a while especially the bathrooms.
  • TW
    Tene W
    Sep 12, 2025
    1.0
    One of the worst McDonald's in the area. Which is crazy because of the location
  • JT
    Jeff Tate
    Sep 7, 2025
    5.0
    Everything you expect of them was found here at this McDonalds.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for this McDonald's location?

The McDonald's at 60 Arsenal Rd, York, PA is open daily from 5:00 AM to 11:00 PM for dine-in service.

What are the drive-through hours at this McDonald's?

The drive-through is open daily from 5:00 AM until midnight (12:00 AM).