Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold, old, or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and dining area.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing disrespectful behavior.
Operational Changes
Customers expressed dissatisfaction with recent changes, such as the removal of self-serve drink stations and condiment dispensers.
RR
River
2 days ago
2.0
I generally dislike leaving ANY reviews, but I've been coming to this McDonald's since I was a little kid. Recently? Every single time I've come in, ordered, doordashed, whatever it may be, whoever is making the food is forgetting to add on essential parts of the meal.
Ex. Today, I ordered a cheeseburger and a McChicken. The only thing I asked for was light onions, no pickles. I get two sad dots of mustard, ketchup, 3 little onion pieces, and absolutely no cheese. ??? Hello?
The last 2 times I ordered a McChicken, aside from this instance, there was NO mayonnaise OR lettuce. I had not requested any of this.
They forgot two whole snack wraps a few weeks ago as well.
Whatever's going on, get it sorted. I will drive to Manchester HAPPILY if it means they'll do my order better than the slop I've been receiving. Thank you.
TW
Travis Wolf
Oct 18, 2025
5.0
Modern
SB
Spencer Brannock
Oct 12, 2025
1.0
Service was HORRIBLE I went to the register to order food and the lady there said. “What do you want.” Which is very rude when other mcdonald’s i get told “What would you like to order.” It’s downright disrespectful. The food was nothing like i asked for. I asked for no pickles no onions and got both. I ordered 2 cheeseburger meal large fry and large drink. I got a medium sized cup. When i went to get another cup size since i asked for a large. It is extremely disappointing and when i went to get a new cup nobody would come up as if it doesn’t matter to them. The place looks like it hasn’t been cleaned in a while especially the bathrooms.
TW
Tene W
Sep 12, 2025
1.0
One of the worst McDonald's in the area. Which is crazy because of the location
JT
Jeff Tate
Sep 7, 2025
5.0
Everything you expect of them was found here at this McDonalds.
What are the regular dine-in hours for this McDonald's location?
The McDonald's at 60 Arsenal Rd, York, PA is open daily from 5:00 AM to 11:00 PM for dine-in service.
What are the drive-through hours at this McDonald's?
The drive-through is open daily from 5:00 AM until midnight (12:00 AM).
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM through their delivery service.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's features a drive-thru service for convenient ordering.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order via the McDonald's app available for iOS and Android devices.
What are some nearby fast food restaurants near this McDonald's?
Nearby fast food options include another McDonald's and Wendy's, both convenient for quick meals in the area.
Are there any nearby pharmacies or grocery stores near this McDonald's?
Yes, CVS Pharmacy and Grocery Outlet are nearby and could be useful for additional shopping during your visit.
What local services and amenities can I find near this McDonald's on Arsenal Rd?
Nearby you will find places such as Liberty Tax Service for tax needs, Community Chiropractic for health, Kenmae Hair and Nails for beauty services, and several shoe stores like Appalachian Running Company and Shoe Fly for retail shopping.