McDonald's

3.5
1503 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2061 South Queen Street, York, PA
17403, United States

Hours

Reviews

3.5
1,503 reviews
5 stars
526
4 stars
329
3 stars
278
2 stars
135
1 star
235

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Temperature

A significant number of reviews mentioned receiving cold or lukewarm food, impacting overall satisfaction.

Cleanliness

Several customers highlighted the cleanliness of the restaurant, which was positively noted in multiple reviews.

Speed of Service

Customers frequently commented on slow service, particularly in the drive-thru and curbside pickup.
  • AA
    ailenbug5
    Sep 3, 2025
    1.0
    Train your employees better to make sure orders are fulfilled properly. Each time ordered through doordash, atleast 2 or more items are missing. The bags always are sealed, so we know it’s not the drivers taking the food
  • GK
    Gabriel Kolinsky
    Aug 29, 2025
    3.0
    Service pretty okay, food was okay too, I got the caremal vanilla ice cream it was good highly recommended
  • HG
    Heather Gallatin
    Aug 26, 2025
    4.0
    The shake machine was working!! The food came out in a good amount of time. The only complaint i would have is how chilly they have it in all the mcdonalds if you are eating there.
  • AK
    Anthony Krouse
    Jul 30, 2025
    2.0
    wrong order after wrong order. eventually its on me for going back and expecting something different. its just incredible how awful the service really is. between that and the prices are comparable to a sit down place that serves real food.. good god.. so damn bad
  • RB
    Rachel Bond
    Jul 28, 2025
    2.0
    I ordered at the drive thru and my total was 11.20, when I got to the window they lost the order and had to redo my order. The total then was 13.20??? When I got to the second window to pick up my order it was all messed up and she thrust it at me saying “have a good day!” I had to ask for my second drink and then a straw and was given attitude in return. My fries were upside down in the bag so they went everywhere. Just a mess overall from start to finish.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2061 South Queen Street, York, PA?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.