McDonald's

3.3
677 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
298 21st St, Windber, PA
15963, United States

Hours

Reviews

3.3
677 reviews
5 stars
203
4 stars
137
3 stars
117
2 stars
70
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a consistent issue with staff efficiency and order accuracy.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and poor food handling practices, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with several customers mentioning rude behavior and poor customer service.

Food Quality

Many customers complained about cold, old, or improperly prepared food, including issues with freshness and incorrect items being served.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of training, which contributed to the overall negative experiences reported by customers.
  • AV
    Angel Vehonsky
    Nov 2, 2025
    1.0
    Got there almost 20 minutes before they stopped making breakfast, went through the drive through and the service was so slow that by the time I went to order they still had the breakfast menu up at 10:28, waiting two minutes for server to take our order and said she couldn’t take my breakfast order bc it’s now lunch time, the menus just haven’t changed. It’s just disappointing as we went for breakfast. It took 20 minutes for five cars to get through the drive through.
  • AB
    Alischa Berkey
    Oct 12, 2025
    1.0
    One of the worst McDonald's I have been to. The place was crowded and there was only one worker. The worker was trying to give us the wrong receipt and then tried telling me my order didn't go through to pay again. It was very slow and my kids were hungry. Definitely not stopping here again.
  • AA
    Alivia
    Sep 27, 2025
    1.0
    This place is very dirty and the staff are just standing around doing Nothing this place also smells very bad and doesn’t look like it gets clean also the food is okay but not hot or normal
  • JH
    jason hinton
    Sep 25, 2025
    4.0
    This McDonald's is a hit or miss depending on the time or day or whomever is working a lot of times it seems like they don't care about the customers that come through to order food
  • EF
    Erika Ferrante
    Aug 17, 2025
    1.0
    Their service is horrible. I was just in there and heard how a customer was talked to asking for ketchup. Someone waited ten mins for a drink. Got our order wrong but that’s fine it’s the way they have an attitude while doing their job, that they are getting paid to do.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Windber, PA?

McDonald's in Windber, PA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, until midnight on Friday and Saturday.