McDonald's

3.7
867 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
859 W Baltimore Pike, West Grove, PA
19390, United States

Hours

Reviews

3.7
867 reviews
5 stars
332
4 stars
201
3 stars
149
2 stars
70
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly management, leading to negative experiences.

Cleanliness

Several reviews highlighted dirty tables and unsanitary conditions in the restaurant.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or poorly prepared items.

Pricing Issues

Customers expressed concerns about high prices and perceived price gouging compared to other locations.
  • AA
    Arturoroman85
    Jan 3, 2026
    1.0
    Very disappointed .not only once but so many times. Young people that work at night always rude,and always laughing and joking ( not sure if is about costumers)and they always say they out of things.but they are not. I think They just don't want to make more so they rather say "they are out".
  • SP
    Steve Peterson
    Dec 22, 2025
    2.0
    Stopped here tonight for some quick food. Placed my order and went to sit down and literally all the tables where dirty. Had to use my own napkin to wipe it off. There was stuff all over the floor, food still on tables etc. Then it took about 15 mins to get my food, fries where cold & my Caramel Frappe was 40% ice, I couldn't even finish it because it wasn't blended completely. I was standing at the counter to try and talk to someone, just to have 2-3 people walk by and not even acknowledge that I or anyone else was at the counter. Just seemed super unorganized, dirty and customer service was terrible. Definitely a big change from a year or so ago before they did the ugly remodel on the interior.
  • JG
    Justin Golden
    Nov 26, 2025
    5.0
    Classic, holiday travel, fast food. In this case breakfast. Fast service, good comfort food, clean facilities, bargain priced. Well worth the visit.
  • BN
    Billy Nichol
    Nov 4, 2025
    5.0
    McD's is our treat my wife and I have every on e in a while. We are lucky to be close to this location as service is always on point and quick! Staff are always friendly and we haven't had any issues with our orders.
  • JM
    Jane Moore
    Oct 21, 2025
    4.0
    Traditional McDonald's. I don't like the new kiosk ordering system

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 859 W Baltimore Pike, West Grove, PA?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's offer drive-thru service?

Yes, McDonald's offers drive-thru service daily from 5:00 AM to 12:00 AM.