Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,178 reviews
5 stars
349
4 stars
226
3 stars
184
2 stars
96
1 star
323
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported excessively long wait times, often exceeding 20 minutes, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms and food preparation areas.
Food Quality
Numerous reviews mentioned cold, overcooked, or poorly prepared food, contributing to a negative dining experience.
- NSNurse Shay2 days ago1.0On 1/10/26 around 8:20pm I had an extremely unpleasant experience at this McDonald’s. In the drive-thru, the employee was rude and dismissive, repeatedly talking over me and never asking if I had a mobile order or requesting my app code, which is standard McDonald’s protocol. When I tried to explain, I wasn’t given a chance to speak. What made it worse was that I was spoken to in a way that felt inappropriate, especially in front of my family who were in the car with me. I went inside the restaurant to calmly ask why the normal mobile order process wasn’t followed. Instead of help, I was immediately met by a tall, heavyset male employee who interrupted me before I could explain, spoke to me in a hostile and dismissive manner, and repeatedly stated that he had “been doing this a long time” rather than addressing the issue. Customer service, professionalism, and basic communication were completely lacking. This experience has definitely made me reconsider returning to this location.
- MWMonica WilliamsDec 21, 20255.0This McDonald's displayed excellent customer service. Staff was very friendly and offered full restaurant experience.
- DMDavid MichelettiDec 18, 20251.020 minutes for a burger and chicken nuggets, at an empty restaurant and no one in the drive through line.
- DMDereck MillerDec 4, 20251.0Ordered food from the crappy machine in the lobby, paid for it, and then didnt print out receipt. Waited 30 mins for my food never recieved it had to leave without my food or refund because i was unable to get anyones attention in the store. Wont be coming back
- FKFrancis KabinoffDec 2, 20251.0I pulled up to the drive through and ordered at 9:48PM. I was the only car in the parking lot. I didn't get my food until after 10PM. As I went to pull out of the drive through I realized I was given the wrong order and turned around right away. There were other cars in the drive through now. I didn't get my food until 10:16PM, 28 minutes after originally ordering my food. And it was cold, because they gave me the food they had originally made for my order that had now been sitting for some time. Was on the phone with corporate during the second half of this. Corporate logged my complaint. That's it. No attempt to make it right. I definitely will never eat at this McDonald's again, and I may never stop at any McDonald's ever again.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 114 Moorehead Ave?
McDonald's at 114 Moorehead Ave is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery? If so, what are the delivery hours?
Yes, this McDonald's offers delivery service every day from 5:00 AM to 10:30 PM.
Is there a drive-through available at this McDonald's?
Yes, this location has a drive-through open daily from 5:00 AM to 11:00 PM.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer mobile ordering and curbside pickup services?
Yes, they provide curbside pickup, delivery including same-day and no-contact options, as well as mobile ordering.
What mobile apps can I use to order from this McDonald's?
You can use the McDonald's app available on the Apple App Store and Google Play Store for mobile ordering.
Are there any nearby places where I can grab a drink before or after visiting McDonald's?
Yes, nearby bars include Chiquita Loco, Jasper's WestSide, and The Gypsy Saloon, which are great options for drinks around McDonald's.
What other dining options are available near McDonald's at 114 Moorehead Ave?
Nearby restaurants include Theresas Byob (Italian), Catch 101 (Seafood), and Victorino's Pizza & Catering, offering a variety of cuisines.
Is there convenient access to fuel or banking services near this McDonald's?
Yes, LUKOIL gas station and ATMs such as WSFS ATM and PNC ATM are located nearby for fuel and banking needs.
Does this McDonald's location offer free WiFi and other customer services?
Yes, it offers free WiFi along with services like McDelivery, gift cards, mobile offers, and mobile ordering for customer convenience.