The Tomato Shack salad & pizza co, West Chester

4.6
1216 reviews

About

RestaurantPizza RestaurantSalad ShopCatererCafeSandwich RestaurantItalian Restaurant
Established in 2003. Craig Mosmen and Mike Cassano decided it was time to open their first restaurant in 2003 shortly after graduating from The University of Delaware as close friends. Craig and Mike have focused primarily on providing their customers with a fresh and superior product. On one side of the menu they offer a thin-crust New York style pizza, combined with top quality tomato products and a sharp farmers cheese. On the other side of the menu they concentrate on offering a large variety of customizable salads and sandwiches, all made to order with a unique variety of freshly prepared toppings and homemade dressings. By limiting the menu they are able to put added effort into the endless goal of perfection.

Location

The Tomato Shack salad & pizza co, West Chester
31 W Gay St, West Chester, PA
19380, United States

Hours

Reviews

4.6
1,216 reviews
5 stars
942
4 stars
169
3 stars
46
2 stars
20
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the delicious and fresh food, including gluten-free options and creative menu items.

Customer Service

The staff, particularly Cooper and Lena, received high marks for being friendly, attentive, and accommodating to dietary needs.

Atmosphere

The restaurant is described as inviting and cozy, with a pleasant rooftop seating area.

Service Speed

While most reviews noted quick service, a few mentioned longer wait times during busy periods.
  • SF
    Sarah Fraser
    3 days ago
    5.0
    First time here and we’ll definitely be back. Lots of gluten free options, very patient explaining allergen protocols and THE BEST corn chowder we have ever had!
  • AW
    Angel Williams
    4 days ago
    5.0
    Staff was kind and even allowed me to sample the soup to help make my decision. Love the soup, by the way!!
  • KS
    Ken Steve
    6 days ago
    5.0
    Called for pick up order , the manager told me where to pick up , what time , and brought it out to my truck personally. Very thorough and efficient ! Thanks Ken
  • MY
    muhammed yıldız
    Jan 1, 2026
    1.0
    I'm really fed up with waiting 30 minutes every time to get an order at this restaurant, and it's not just me, everyone is. Why are they so slow? Why don't you hire more staff? I spend half my day waiting here, it's ridiculous.😡😡😡😡😡😡😡😡
  • CF
    C Finkelstein
    Dec 29, 2025
    4.0
    The personal pizza was actually really tasty and everything seemed very fresh. I would eat here again. My daughters got turkey sandwiches and we're happy.

Frequently Asked Questions About The Tomato Shack salad & pizza co, West Chester

What type of cuisine does The Couch Tomato Cafe', West Chester specialize in?

The Couch Tomato Cafe', West Chester specializes in thin-crust New York style pizza, customizable salads, and sandwiches made to order with fresh ingredients and homemade dressings.

What are the hours of operation for The Couch Tomato Cafe', West Chester?

The Couch Tomato Cafe', West Chester is open every day from 11:00 AM to 8:30 PM.