Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,094 reviews
5 stars
440
4 stars
267
3 stars
159
2 stars
74
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff and quick service, while others noted rude employees and slow service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and difficulties with mobile order accuracy.
Cleanliness and Atmosphere
The cleanliness of the location received mixed feedback, with some customers noting dirty tables and poor maintenance, while others appreciated the clean bathrooms.
Food Quality
Feedback on food quality was varied, with some customers enjoying fresh and hot meals, while others complained about cold food and poor cooking practices.
- BPBlake Pfeil5 days ago1.0Went to order and the debit device on my touch screen in store was broke. Went to order at another kiosk and the rewards wouldn't load. I got things to do, I cant waste my time with broken registers and rewards that don't load. 1 star. Also, to be that guy, NOBODY speaks English.
- TTTilhas TiziJan 5, 20261.0Worst McDonald’s in Chester County
- DDDanielJan 1, 20261.0Full of homeless people. One homeless guy kept trying to make conversation with my 10 year old daughter. Another one sleeping at the table near the bathroom. Then another lady just rambling to herself. Yikes. No thanks.
- PPPuertoRockDec 28, 20254.0Good people that work there. Good costumer service.
- MBMuse “Moses” BedriNov 26, 20255.0This West Chester, Pennsylvania McDonald's is the best McDonald's store in Chester County! I love their Big Mac, McDonald's signature hamburger. It has two all-beef patties, lettuce, special sauce, and pickles all on a sesame seed bun. I also love their golden crispy French fries 🍟 and their entire Breakfast menu (ditto the yellow folded egg). Did somebody say McDonald's? We love to see you smile! 😁
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 701 E Gay St, West Chester?
McDonald's is generally open from 5:30 AM to midnight from Monday to Wednesday, with extended hours on Thursday until 4:00 AM, and open 24 hours on Friday and Saturday. On Sunday, it opens at 4:00 AM and closes at midnight.
Does this McDonald's location offer drive-thru services?
Yes, McDonald's at 701 E Gay St, West Chester offers a drive-thru service with hours generally matching the restaurant hours, including 24-hour service on Friday and Saturday.
Can I order McDonald's for delivery from this location?
Yes, delivery service is available daily with varying hours, such as from 5:30 AM to midnight on weekdays and extended hours on weekends. Delivery options include same-day and no-contact delivery.
What are the payment options accepted at this McDonald's?
This McDonald's accepts a variety of payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering or a mobile app for convenience?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store, which supports mobile ordering and mobile offers.
What types of services does this McDonald's provide?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Are there other fast food or dessert options near McDonald's at 701 E Gay St?
Nearby eateries include Dairy Queen and Orange Julius, offering ice cream and fast food options. Customers might enjoy visiting these places before or after their meal at McDonald's.
What other fast food restaurants are located near this McDonald's?
Wendy's is another fast food restaurant near this McDonald's that offers burgers and quick meals, providing alternative dining choices in the area.
Are there amenities nearby McDonald's where customers can run errands?
Yes, nearby places include Parkway Cleaners for laundry services, Market Street Hardware for retail shopping, and Hanna's Nails for beauty and spa services, making it convenient to combine visits with your meal.
Is there public transit or easy ways to find McDonald's at 701 E Gay St?
While public transit details are not specified, McDonald's is located on E Gay St in West Chester, near popular local businesses like Dairy Queen and Wendy's, which can help you find the location. Drive-thru and ample services allow for easy access by car.