Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,085 reviews
5 stars
438
4 stars
264
3 stars
159
2 stars
74
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; some report excellent service while others mention rude staff and long wait times.
Order Accuracy
Many customers express frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Freshness
Several reviews highlight that the food is often fresh and well-prepared, although there are complaints about cold or poorly cooked items.
Cleanliness
The cleanliness of the dining area is noted as needing improvement, with some customers mentioning dirty tables and a dated interior.
Promotions and Offers
Customers frequently complain about the unavailability of promotional items and toys, suggesting a lack of consistency in promotional offerings.
- GGGrant5 days ago1.0got 4 nuggets instead of french fries with my order and the quarter pounder had lettuce, mayonnaise and tomato which i haven’t gotten at any other location.
- GAgordon adlerNov 13, 20252.0Not fast food, just slow service with an expensive price & salty, poor quality. I had to wait a while to use an ordering machine, & then the one I picked was broken. Burger King, Arby's, Wendies, & Chick Filet are much better choices. The parking lot is poorly laid out, & dangerous. There were a number of very loud teenagers with loud phone noises. The management ignored them, which made for a lousy, unpleasant experience.
- LKLindsay KeriNov 8, 20254.0Great service, food was correct. Only thing is you may have to pull forward and wait a few mins... So if in a rush may want to make sure line is low
- RORyan OliverOct 31, 20253.0Bummed my monopoly piece was missing. I understand the temptation, but what are the chances it makes a difference? Sad that the staff would take it especially given the history of monopoly at McDonald’s.
- JHJason HutchinsonOct 20, 20255.0Might be the best service at a McDonald’s I have ever had. The manager (I am assuming) was all over it. Didn’t have to wait asked what our order was when we arrived for pick up of a mobile order. He was cleaning tables and delivery food to cars as well. All around great guy.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 701 E Gay St, West Chester?
McDonald's is generally open from 5:30 AM to midnight from Monday to Wednesday, with extended hours on Thursday until 4:00 AM, and open 24 hours on Friday and Saturday. On Sunday, it opens at 4:00 AM and closes at midnight.
Does this McDonald's location offer drive-thru services?
Yes, McDonald's at 701 E Gay St, West Chester offers a drive-thru service with hours generally matching the restaurant hours, including 24-hour service on Friday and Saturday.
Can I order McDonald's for delivery from this location?
Yes, delivery service is available daily with varying hours, such as from 5:30 AM to midnight on weekdays and extended hours on weekends. Delivery options include same-day and no-contact delivery.
What are the payment options accepted at this McDonald's?
This McDonald's accepts a variety of payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering or a mobile app for convenience?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store, which supports mobile ordering and mobile offers.
What types of services does this McDonald's provide?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Are there other fast food or dessert options near McDonald's at 701 E Gay St?
Nearby eateries include Dairy Queen and Orange Julius, offering ice cream and fast food options. Customers might enjoy visiting these places before or after their meal at McDonald's.
What other fast food restaurants are located near this McDonald's?
Wendy's is another fast food restaurant near this McDonald's that offers burgers and quick meals, providing alternative dining choices in the area.
Are there amenities nearby McDonald's where customers can run errands?
Yes, nearby places include Parkway Cleaners for laundry services, Market Street Hardware for retail shopping, and Hanna's Nails for beauty and spa services, making it convenient to combine visits with your meal.
Is there public transit or easy ways to find McDonald's at 701 E Gay St?
While public transit details are not specified, McDonald's is located on E Gay St in West Chester, near popular local businesses like Dairy Queen and Wendy's, which can help you find the location. Drive-thru and ample services allow for easy access by car.