Dunkin'

3.3
243 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Chester, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
750 Miles Rd, West Chester, PA
19380, United States

Hours

Reviews

3.3
243 reviews
5 stars
98
4 stars
36
3 stars
22
2 stars
18
1 star
69

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and substitutions, leading to dissatisfaction.

Staff Performance

While some reviews praised friendly and helpful staff, others noted rudeness and lack of training among employees.

Product Freshness

Customers expressed disappointment with the freshness of food items, particularly donuts and sandwiches, often receiving stale or cold products.

Service Speed

The drive-thru and service speed received mixed reviews, with some customers experiencing long wait times and others noting quick service during busy hours.

Location Issues

Several reviews mentioned inconsistent opening hours and limited product availability, contributing to customer frustration.
  • BS
    Bret Stedeford
    Sep 7, 2025
    1.0
    Bro why was my coffee trash ts was made with no love
  • ML
    Michael Lucas
    Jun 21, 2025
    3.0
    Under construction
  • JH
    Jessica Hoxter
    Oct 19, 2022
    1.0
    MAY 2024 DECIDED TO GIVE IT ONE LAST TRY…. ABSOLUTELY RIDICULOUS. DO NOT GIVE THIS PLACE YOUR MONEY, FIRST OF ALL IM NOT SURE HOW OR WHY I COULDNT FIND A WAY TO LEAVE A NEW REVIEW, OR HOW THIS PLACE EVEN HAS 3.2 STARS BUT EVERY SINGLE TIME IN THE LAST FIVE YEARS THERES COFFEE GRINDS IN EVERY SINGLE LATTE. TODAY I ORDERED MOBILE, AND THE GUY STICKS HIS HAND OUT LIKE I OWE MONEY, THEY THEY DIDNT EVEN HAVE OUE ORDER CORRECT, I PAID FOR EXTRA SHOTS IN BOTH COFFEES AND I KNOW THEYRE NOT IN THERE. ITS RIDICULOUS THAT I PAID 4$ FOR TWO EXTRA SHOTS AND DIDNT GET THEM WHEN I ASKED THE EMPLOYEE AT THE WINDOW IF WE GOT OUR EXTRA SHOTS HE DIDNT EVEN KNOW OUR ORDER TO BEGIN WITH AND JUST ANSWERED’YES’ WITHOUT ACTUALLY ASKING THE PERSON WHO MADE THE DRINKS IF SHE PUT EXTRA SHOTS IN THE DRINKS. SERIOUSLY THIS PLACE SHOULD BE SHUT DOWN. Literally don’t waste your time, they don’t know anything about their own app, so don’t ask them any questions and god forbid they assist you when the free drink won’t scan. Also they don’t know how many espresso shots go in each drink. I order macciatos for the fact that I get 2 shots plus the extra one I pay almost 2$ for. The young man at the window told me he gave me one then just said ‘oh sorry’ when I told him I needed three bc I paid for three.. just a waste of money and time.
  • CD
    Connie D
    Dec 8, 2016
    2.0
    It's ok there, the music was very loud for a DD, and it was not relaxing music, it was like being on the soul train

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 750 Miles Rd, West Chester?

Dunkin' at 750 Miles Rd, West Chester is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers both delivery and curbside pickup services for your convenience.