Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Chester, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
252 reviews
5 stars
104
4 stars
55
3 stars
27
2 stars
19
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders and long wait times, particularly for mobile and kiosk orders.
Cleanliness
Several reviews mentioned that the store was dirty and poorly maintained, contributing to a negative experience.
Product Availability
Customers frequently noted that the store often ran out of popular items, such as donuts and drinks, leading to dissatisfaction.
Mixed Experiences
While some customers praised the quality of coffee and service, many others expressed frustration with their experiences, indicating inconsistency in service quality.
- AMAmanda Buoni (Mandy)Nov 9, 20255.0The new styling has really upped their game!
- TLTylor LinOct 26, 20253.0Can you guys please place the drinks and food at the pickup station facing the customer? Or at least announce it when it's done? I'm digging through other people's food looking for my order because it's always placed facing away from me so I have no idea my order arrived. I really don't want to touch other peoples' food but you guys leave us no choice.
- FFFatihSep 3, 20251.0Rude employees. I left without ordering .
- ALAbby LaughlinSep 1, 20252.0Takes foreverrrr for your order, even if you order ahead, you’ll be standing there waiting
- PWPeter WAug 21, 20251.0Not friendly I ordered three dozen donuts and a box of Joe and drinks they had no bags to put the donuts in like the other Dunkin’ Donuts have. They do not acknowledge customers and are rude
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in West Chester, PA?
Dunkin' West Chester is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 5:00 AM to 7:00 PM, and Sunday from 5:30 AM to 6:00 PM.
Does Dunkin' West Chester offer breakfast and lunch options?
Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, donuts, and tea.
Can I order ahead or use delivery services at this Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app and enjoy curbside pickup or delivery services.
What are some of the seasonal drinks currently available at Dunkin' West Chester?
Currently, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location in West Chester does not have a drive-thru service.
What payment methods does Dunkin' West Chester accept?
Dunkin' West Chester accepts debit and credit card payments.
What are some nearby dining options to Dunkin' in West Chester?
Nearby dining options include Pizza Hut for pizza and chicken, Mabel's Barbeque for barbecue and southern cuisine, Wendy's for fast food burgers, and Capriotti’s Sandwich Shop for sandwiches.
Are there nearby services or shops that customers might visit alongside Dunkin'?
Yes, customers can visit nearby places like Market Street Hardware for retail needs, Pete’s Express Car Wash for auto services, and Oriental Nails or Setting Standards Salon for beauty and spa services.
How can nearby financial institutions benefit customers visiting Dunkin'?
Customers can conveniently visit nearby financial institutions such as TD Bank and TruMark Financial Credit Union for banking or ATM services when stopping by Dunkin'.
Does Dunkin' West Chester offer free Wi-Fi and family-friendly services?
Yes, this location offers free Wi-Fi and welcomes families and children, making it a comfortable spot for all customers.