Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
813 reviews
5 stars
290
4 stars
184
3 stars
174
2 stars
62
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
Feedback on food quality was mixed, with complaints about cold and greasy fries, as well as poorly prepared sandwiches.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted positive experiences during visits.
- LHLindsey HowellsDec 29, 20251.0I am writing to share feedback regarding my recent visit, as I was disappointed with the level of service I received. The customer service was rude, and my receipt was thrown at me rather than handed to me. The fries I received were cold, and there were no napkins or straws included in the bag. I was given sweet tea, but no other drink options were offered. Additionally, when I asked about a 6-piece chicken nugget meal, I was told—very rudely—that this was not something you offer. However, the mobile app clearly shows that a 6-piece chicken nugget meal is available, which added to the confusion and frustration. I am sharing this experience because I believe in providing customers with respectful service and accurate information. I hope this feedback can be used to improve future customer interactions.
- NMNatasha McCardleNov 20, 20253.0I ate big Mac all the time. Only one small problem. With sesame seed allergy on sandwiches. Please add it on app due it has no allergy warning on it.
- JRJodi ReggetzOct 3, 20254.0the food tasted fine but the lady at the window and older lady needs to learn a little bit about customer service she practically throws the bag at you and says is this it and then shuts the window right quick so too bad you're out if you're asking for napkins or condiments
- ZBZachary ButlerSep 26, 20255.0All the staff are SO nice and you can tell that they really care about your food and service.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5 Sugar Run Rd, Waynesburg?
McDonald's at 5 Sugar Run Rd, Waynesburg is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 5 Sugar Run Rd offers drive-through service 24/7.
Can I order McDonald's for delivery at this location?
Yes, delivery is available 24 hours a day, 7 days a week. You can order online at https://mcdonalds.order.online/business/-5579.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order using the McDonald's App available on both Android and iOS devices.
What services are available at this McDonald's?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What nearby stores can I visit for groceries when I visit McDonald's at Waynesburg?
Giant Eagle is a nearby supermarket and grocery store convenient for your shopping needs before or after your meal at McDonald's.
Are there other fast food restaurants near McDonald's at 5 Sugar Run Rd?
Yes, Long John Silver's and Fat Angelos Pizzeria Waynesburg are nearby fast food restaurants you might like to explore.
What nearby services are available around McDonald's in Waynesburg for convenience or errands?
Nearby you can find Rite Aid and Walgreens pharmacies, 7-Eleven convenience store and gas station, and Tractor Supply Co. for hardware and outdoor gear.