Customer experiences with service are inconsistent, with reports of both friendly and rude staff, as well as slow service.
Operational Hours
Many customers expressed frustration over the business not adhering to posted hours, often closing early or opening late.
Food Quality
While ice cream is generally well-received, there are complaints about food quality and incorrect orders.
Cleanliness
Several reviews mention unsanitary conditions and a need for better cleanliness in the establishment.
Customer Experience
Overall, customers appreciate the ice cream offerings but are disappointed with service and operational issues.
BS
BIG DADDY LONG STROKE
Oct 24, 2025
5.0
❤️
HW
Heather Wampler
Aug 26, 2025
2.0
Service is so so so so so slow and hit or miss. They're either really nice or really nasty.
The ice cream is alright. It's dairy queen so not the best but it's alright when you're driving past and want ice cream.
AP
Andre Pesanka
Aug 14, 2025
1.0
Employee's are very rude and disrespectful. Got our order totally wrong in the drive thru and when we told the young lady at the window about our order being wrong you would have thought we cursed her out. So we took the wrong order home a put it in the freezer hoping to return it the next day when the owner was there. After leaving several massages on the answering machine for the owner about our situation we received no return call. So unprofessional, such a shame im 55 years of age and probably been going to that Verona rd location since I was at least 10. Now I have to drive all the way to monroeville for our ice-cream fix. Never again . 4 days later and we still have the wrong order in our freezer.
AZ
Angela Z.
Jul 28, 2025
4.0
Service and food are satisfactory. No complaints. Mobile order with App is a good option when the line inside is too long on hit summer nights
JM
Jenna Mack
Jul 11, 2025
1.0
Always closed and says open online. There always rude and disrespectful when you go through the drive through.
Frequently Asked Questions About Dairy Queen (Treat) - Seasonally Closed
What type of treats does Dairy Queen (Treat) on Verona Rd offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
What are the operating hours of Dairy Queen (Treat) Verona Rd?
Open Monday to Thursday and Saturday to Sunday from 11:30 AM to 8:30 PM, and on Fridays from 11:30 AM to 5:00 PM.
Does Dairy Queen (Treat) Verona Rd have drive-thru service?
Yes, they have a drive-thru service available for customer convenience.
Is Dairy Queen (Treat) family-friendly and good for kids?
Yes, the location welcomes families and is good for kids.
Where is Dairy Queen (Treat) located?
4237 Verona Rd, Verona, PA 15147-1635, USA.
How can I get exclusive deals from Dairy Queen (Treat)?
Download the Dairy Queen app from their website to access exclusive deals.
Are there outdoor seating options at Dairy Queen (Treat) Verona Rd?
Yes, outdoor seating is available at this location.
What nearby childcare options are close to Dairy Queen (Treat)?
Nearby daycare and preschool options include Ms M's Happy Tots Daycare and Banks Children's Learning & Multi-Purpose Center, making it convenient for families visiting the area.
Are there automotive services close to Dairy Queen (Treat) Verona Rd?
Yes, there are several nearby automotive service providers such as Mount Carmel Auto Sales and Service, One Car Rx Automotive Service, and Allegheny Auto Body, useful if you need vehicle maintenance while visiting.
What local dining and entertainment spots are near Dairy Queen (Treat)?
Nearby places include H's Bar & Grill, The Lounge on Verona, and Visionz, which offer dining and nightlife options to enjoy before or after your ice cream visit.