Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,646 reviews
5 stars
530
4 stars
277
3 stars
311
2 stars
171
1 star
357
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the bathrooms and dining areas.
Service Speed
Customers consistently mentioned long wait times in both the drive-thru and in-store, leading to frustration.
Food Quality
While some customers enjoyed the food, many others reported it being cold, poorly prepared, or of inconsistent quality.
- RTRyan ThomasNov 5, 20254.0To much chaos ,but the food was good ..I think McDonald's needs a new item or 2
- MRMaria rositaNov 4, 20255.0Me gusta mucho recomendado
- KAKareem Abdul-jabbarNov 3, 20255.0Wifi sucks upstairs but its chill 😎 and the service is good.
- SRshakeel ur rehmanOct 18, 20251.0Dear Management, I’m writing to report an unpleasant experience I had at your drive-thru this evening, October 18, 2025, around 8:03 PM. There was one Black female employee who behaved very unprofessionally. She did not take orders through the speaker, so I waited several minutes. Then she told me to come to the first window to place my order. I politely mentioned that if the drive-thru speaker is not being used, it should be closed, but she interrupted me and asked, “What’s your order?” in a rude tone. After I placed my order, she started playing an Indian song on her phone, dancing, and looking at us as if she was joking around. I was with my family, and her behavior felt disrespectful and inappropriate. She seemed to be trying to irritate us and was showing a very bad attitude. When I gave her my credit card for payment, she took the card, processed the transaction, then held onto my card while searching for the song on her phone. Only after that did she return my card. This made me very uncomfortable. I sincerely request that the management review the video footage from around that time to see what happened. I felt discriminated against and very disappointed by this employee’s unprofessional conduct. Thank you for looking into this matter. My recipe number 1387 Survey code 11289-13871-01825-20036-00186-0 Restaurant #11289
- NWNicki WalkerSep 25, 20253.0Drive thru alwayslong
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 133 S 69th St, Upper Darby?
McDonald's is open from 5:30 AM to midnight Monday through Wednesday, with extended hours on other days.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily, with hours varying by day, starting as early as 4:00 AM and ending as late as 3:59 AM on some days.
Is there a drive-thru available at this McDonald's? What are the drive-thru hours?
Yes, there is a drive-thru open from 5:30 AM to midnight Monday through Wednesday, with 24-hour service on Friday and Saturday.
What ordering options are available for customers at this McDonald's?
Customers can order via the McDonald's app, online ordering, curbside pickup, and also enjoy no-contact and same-day delivery services.
What types of payments does this McDonald's accept?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have WiFi and mobile offers?
Yes, the location offers free WiFi and supports mobile offers and mobile ordering services.
Can I use the McDonald’s app to order food for this location?
Yes, the McDonald's app is available on both iOS and Android platforms for placing orders at this location.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include VIP Furniture Outlet, Sportsview Bar and Grill, and PA Wine & Spirits, making it convenient to shop or relax around your meal.
Are there convenient banking or ATM services close to this McDonald's?
Yes, there is a Chase ATM and a TD Bank ATM nearby, helpful if you need cash while visiting McDonald's.
What other dining options are near McDonald's at 133 S 69th St?
Nearby dining options include America’s Best Wings, Domino’s Pizza, Bad Habit Caribbean Fusion, Dunkin', and Subway.