McDonald's

3.3
1652 reviews
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Business Details

133 S 69th St, Upper Darby, PA
19082, United States
(610) 352-9830
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
133 S 69th St, Upper Darby, PA
19082, United States

Hours

Reviews

3.3
1,652 reviews
5 stars
534
4 stars
278
3 stars
310
2 stars
171
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently reported unsanitary conditions, particularly in the bathrooms and dining areas.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or improperly prepared items, while others enjoyed their meals.

Management Issues

Several reviews mentioned poor management practices, including unprofessional behavior from staff and inadequate training.
  • SB
    Shev Bea
    1 day ago
    5.0
    Drive thru experience is always good.
  • RC
    Romane Clarke
    2 days ago
    5.0
    Thank you mcdonald's for your five star service to me. The food that I ordered in the store was delicious; the food was hot, the juice was cold and nice, and the atmosphere was wonderful to me. And to all the workers at mcdonald's thank you for working so hard to make proper food. Thank you workers at mcdonald's my experience with you all was pure excellence.
  • RD
    Ryan Doane
    Jan 2, 2026
    5.0
    I come here often to work upstairs or before taking the train into the city.. Clearly a newer team, but everyone truly cares. It does get busy, but they move fast and always helpful.
  • FP
    Fatira Porter
    Dec 25, 2025
    1.0
    This was a very unpleasant visit. In the drive thru we gave very specific instructions. And they did the exact opposite. We ordered a number 1 meal medium with a sprite no pickles or onions and a number 3 with sprite1. The buns on my burger were so hard that my bf gave me one of his buns from his Big Mac so we wouldn’t have to drive back. 2. My burger didn’t have any toppings just cheese and meat. Not even no mustard or ketchup. 3. BOTH spriteS tasted like seltzer water 4. They gave us the wrong pies. We asked for 2 holiday pies and I guess they just gave what they had instead of telling us they either a. Didn’t have enough or b. Are sold out. Finally, the parking lot was super hectic due to the curbside pick up and delivery drivers which made it hard to maneuver as a drive thru customer. Definitely will NOT be back to this location. If I didn’t use cash I would have disputed the charge that’s how disappointed I am. Especially because there’s limited options due to the holiday
  • TW
    Tiyana Wisdom
    Dec 5, 2025
    1.0
    Rude employees. Order took too long. Food I paid for was supposed to come to my table. The server purposely walked passed my table with my order. I had to go to the counter for the cashier to defend the server's foolishness to say my order was called. Racism at it's finest.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 133 S 69th St, Upper Darby?

McDonald's is open from 5:30 AM to midnight Monday through Wednesday, with extended hours on other days.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily, with hours varying by day, starting as early as 4:00 AM and ending as late as 3:59 AM on some days.