Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several instances of missing items or incorrect orders.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean dining areas.
Management Problems
Customers expressed concerns about unprofessional management and lack of effective leadership, contributing to poor service experiences.
AL
Angelica Lopez
Jan 4, 2026
1.0
Service was absent. The woman who was at the counter, she saw me and made the action not help me. She turned and went to the kitchen again. There was a male customer in front of me and she helped him easily. It me me there was a presence in service car. I speak Spanish and English so there was no barrier. There was much attitude from the staff to help the customers, I want the only one who needed to pay for their meal this night. The atmosphere was not even busy. Not many customers and productivity that I saw in the kitchen space behind the counter. Another ladytried handing me my tray in my hands instead of the table, I had to ask her to do that. It looked lazy from my side because no Mcdonalds I ever been to does this. Then when my order was made it looked like a disgrace. My cheeseburgers was not fully wrapped, 1 pickle for two cheeseburgers and dry hamburger. The only thing they got right was the lemonade. It was very distasteful and they were fooling around in the back.
CP
Carlos Perez
Jan 2, 2026
1.0
They dont know how to make an ice carmel coffee it's always black and no flavor and when I tell them about it they give an attitude.. I used to like going here not anymore
RK
Raeghan Kistler
Dec 29, 2025
2.0
Got my order wrong after waiting 20 minutes for a simple breakfast sandwich. All employees had attitudes. Ordered a mcgriddle and got a bacon egg and cheese McMuffin. Read the order instead of throwing stuff carelessly in a bag. Never coming back to this location
BB
Brandon
Dec 28, 2025
1.0
Dude, sick of McDonald’s. I pull up to pay, give them cash, get my change, and start driving off when I realize they shorted me five bucks. I tell them at the next window and they’re like, “Pull forward.”
Nah. I’m staying right here.
I get my money back, get my food, check the bag — looks good. Start pulling off, reach in, and I’m missing a burger. I throw it in park and walk inside. Tell them I’m missing a burger. The guy just grabs one, puts it on the counter, says “sorry,” and walks away. This isn’t the first time this has happened. How hard is it to get the correct change and put together the correct order?
MK
Marley K
Dec 24, 2025
1.0
Went on a busy night so we were patient. Ordered car side. We waited thirty minutes before my friend went inside to check, then I followed. A girl had told her the manager would talk to us. 5 minutes passed we were being ignored. Another 5 minutes and the girl told us she was finally telling her manager. After 10 minutes management came over, when we explained the situation she went to check the food, we explained we didn’t even want it anymore we just wanted a refund but they kept ignoring us. Manager then raised her voice at us, telling us that she did something wrong to cause this - finally after another five minutes and some arguing I got my refund. Terribly rude management.