McDonald's

3.5
2089 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1171 N 9th St, Stroudsburg, PA
18360, United States

Hours

Reviews

3.5
2,089 reviews
5 stars
727
4 stars
429
3 stars
390
2 stars
193
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some stating it took over 30 minutes to receive food.

Food Quality

Numerous reviews mentioned issues with food quality, including cold items, incorrect orders, and stale or poorly prepared food.

Cleanliness

While some customers noted cleanliness in certain areas, others reported unsanitary conditions, particularly in the bathrooms.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others criticized rudeness and lack of attention.
  • SW
    Sandra Wilkins
    Jan 3, 2026
    1.0
    There is nothing good about this McDonald’s location. Save yourself the hassle and go to the one on Main Street in Stroudsburg, which seems to be run a lot more efficiently and the food is always better. This location is either always forgetting something or the food quality is extremely poor and needs to be looked into by an inspector. Tonight to top it off the lines at the drive thru were RIDICULOUS because apparently only 2 people came to work if that’s the case but it’s always something there anyway. Fast food really shouldn’t be this difficult.
  • JS
    Jesse Scott
    Dec 28, 2025
    1.0
    One of the slowest McD ever. Ordered a coffee and it took forever.
  • CA
    chad ace
    Dec 26, 2025
    2.0
    Sanitation is not priority. Service dog came in today little after 11 and poop not in one spot but 3 spots right at the register. People were asked to leave, which i completely undressed and and the smell wasn't pleasant. It has been 32 minutes now, 15 for waiting on food and rest for eating, not one person stopped to sanitize the spot. No sign was present to help people avoid the area. Making food takes priority over safety of customers.
  • CW
    Caleb Whalen
    Dec 15, 2025
    5.0
    They still have the chicken Mcgriddle! It had been discontinued in my home town and I was happy to see it still exists here.
  • DC
    Donald Corum
    Dec 5, 2025
    1.0
    I go there, I place my order then pay for it. My order was supposed to be 2 breakfast plates and 4 extra biscuits. Cost was $23.00. I pull forward she hands out my order; it's 2 breakfast plates and 2 biscuits.. I told the manager that I had ordered 4 extra, she said yes,, 2 in the plates and 2 wrapped.. now what's wrong with this picture? She's telling me that the 2 with the plates counted for 2 and there's the other 2.. I wouldn't recommend this particular McDonald's to anyone.. If you go there fair warning CHECK YOUR ORDER BEFORE YOU PULL AWAY!!!

Frequently Asked Questions About McDonald's

What are the drive-thru hours at this McDonald's location?

The drive-thru at this McDonald's is open Monday through Wednesday from 6:00 AM to 11:00 PM, Thursday to Saturday from 6:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Can I order delivery from this McDonald's and when is delivery available?

Yes, delivery is available daily from 7:00 AM to 10:00 PM. You can order online or via the McDonald's app.