McDonald's

3.4
547 reviews
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Business Details

442 E College Ave, State College, PA
16801, United States
(814) 231-5533
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
442 E College Ave, State College, PA
16801, United States

Hours

Reviews

3.4
547 reviews
5 stars
182
4 stars
120
3 stars
98
2 stars
33
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative customer experience.

Cleanliness

Many customers reported unsanitary conditions, including unpleasant odors and dirty facilities, which detracted from their dining experience.

Order Accuracy

Several customers experienced issues with incorrect or incomplete orders, contributing to frustration and dissatisfaction.

Food Quality

While some reviews mentioned good food, there were significant complaints about old or undercooked items, particularly chicken products.

Staffing Issues

The location appears to be frequently understaffed, leading to slow service and increased customer complaints.
  • KL
    Katelyn Lacey
    Aug 29, 2024
    1.0
    I placed an order last night around 10pm. I went to pick it up in store around 10:15. When I got there, the drive through line was around the building and no one was at the counter inside to help. A guy came in behind me complaining that he wanted a refund because he had been sitting at the drive through for 45 minutes. After staying at the counter waiting for assistance for 20 minutes the guy behind me finally got a hold of one of the workers. He told us that we need to wait and that refunds aren't "aloud". I asked to speak to a manager and he grabbed his shirt and said "what do you think I am? Do you see my shirt?" and walked away. I waited for another 15 minutes inside for all of the workers to ignore me. I walked out and waited in the drive through line since they only seemed to be helping those people. I get to the window, give them my order number, and they tell me they "cancelled", my order. I had to order and pay AGAIN and never got my money back. Also, when we finally got the food it was cold and they didn't give any utensils or napkins. I do not recommend this location.
  • JW
    Jiaqi Wang
    Feb 10, 2022
    1.0
    I called to ask whether they are open. They hanged me up rudely. Why there is an official approach to submit a complaint to the headquarters?
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Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 442 E College Ave, State College?

McDonald's is open for dine-in service from 11:00 AM to 10:00 PM every day of the week.

Does this McDonald's location offer drive-through service? What are the hours?

Yes, the drive-through is open daily from 11:00 AM to 3:00 AM the next day.