McDonald's

3.5
1514 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1615 N Atherton St, State College, PA
16803, United States

Hours

Reviews

3.5
1,514 reviews
5 stars
520
4 stars
371
3 stars
247
2 stars
130
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing long wait times and poor service.

Cleanliness

The establishment received consistent complaints about unsanitary conditions, including dirty tables and restrooms.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned that the food was often cold, stale, or poorly prepared, with specific complaints about fries and burgers.

Management Issues

There were multiple mentions of poor management practices, including staff yelling at each other and a lack of oversight leading to a chaotic environment.
  • SH
    shiri hollingsworth
    Oct 30, 2025
    1.0
    WORST DRIVE THRU EVER. Stood in the line for the drive thru for 25 mins (full stand still). Absolutely no explanation and they locked the inside so I can’t even get a refund for the food I ordered ahead for!
  • TO
    Toby Owens
    Oct 21, 2025
    1.0
    Friend of mine ended up falling asleep while visiting this "establishment" late last night, ended up getting screamed out of the store and we aren't together sure but it's believed that very same employee stole her backpack as well. Not very kind service or respectful workers. Even is the food was made of gold I wouldn't eat here. To allow that to happen to a suspected homeless woman isn't ok. If I could give a half star I would. Absolutely disgusting behavior.
  • CD
    C DF
    Oct 17, 2025
    2.0
    10:30 pm: stood at the counter. Guy from the back was yelling. Realized he was yelling at me. Kiosk or drive thru. Me : what. Him: yelled again. Me: ordered two drinks. Him: put his fingers inside the cups as he placed them on the counter. I filled small drink. No lids under the small drink section. Went back to counter and had to yell to get the busy staff’s attention. Manager was nice and apologies. Mean guy brings out med lids and gruffly, rudely says, there is plenty out here. I said not under small. To which he rudely says, HERE! Then goes back to manager announcing there was plenty out there. …. Guess he thought the boss would be happy with that.
  • JE
    Joseph Effendi
    Oct 9, 2025
    1.0
    I’m a big fan of mcdonald’s, some would say i’m a mcmillionaire. Personally, this mcds was a disappointment. I placed a mobile order the other day and when I got my order, it was missing an item. I realized it was probably an honest mistake so I decided to go in the store to ask about it. I came in with my receipt and when I talked to the cashier, I was told that they need to see the bag. I’m a pretty understanding person so I went back to get it. When I came back no one was at the register and I see the cashier on the other side of the kitchen just looking at me like I was insane. I decided to stay for a bit. After realizing that no one was coming to help, I just decided to leave never getting my item.
  • SA
    SSD ASS
    Oct 5, 2025
    1.0
    Yesterday around 1:10 pm, It seemed like our order was about to be taken — until the employee saw who was in the car(Asian), and suddenly the headset went completely silent. After waiting 3–5 minutes while other lane orders went through, we drove up to the window, still unheard. When I asked why she didn’t respond, she insisted she did — then went to her manager and gave a rather creative retelling. Truly fascinating customer service dynamics… silence has never spoken louder.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer delivery service and at what times?

Yes, delivery is available 24/7 at this location.