Dunkin'

3.9
333 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve State College, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1311 S Atherton St, State College, PA
16801, United States

Hours

Reviews

3.9
333 reviews
5 stars
174
4 stars
65
3 stars
37
2 stars
17
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Many reviews highlighted dissatisfaction with food quality, including stale donuts and incorrect orders.

Positive Staff Interactions

Despite service issues, several customers praised individual staff members for their friendliness and helpfulness.

Management Concerns

There were multiple complaints about management, particularly regarding rudeness and lack of customer accommodation.

Cleanliness and Environment

Some customers noted that the location was clean and well-maintained, contributing positively to their experience.
  • CJ
    Chukwudum Oputa (Juke119)
    Nov 13, 2025
    2.0
    Good food, but every time I get a drink, it’s iced to the top that I can hardly fit my straw. One time I even found a hair in my food.
  • EC
    Ellie Croak
    Nov 10, 2025
    1.0
    I’ve never had a drink from here be actually good.why does my chai latte taste like coffee?? The bacon egg and cheese bagel had grease dripping and then made me sick for days. Drive the extra 5 minutes and go to the next one in town
  • JE
    Jeffrey Ellis
    Oct 19, 2025
    3.0
    My wife ordered a breakfast sandwich with sausage, and got bacon instead. The bacon was undercooked and floppy, not crisp at all. The hash browns were soggy and fell apart when we tried to dip them in ketchup. The parking lot is poorly designed. If you park in the slanted spaces along the front, the drive-through line will block you from exiting to Atherton St. This added ten minutes to our time at Dunkin' Donuts this morning. It took that long for the line to progress two cars forward so we could cut through line to get out of the parking lot.
  • LL
    Logo Lingo
    Sep 24, 2025
    1.0
    Sour coffee as always, nothing fresh asked for a fresh new one they gave me more sour nasty stuff, they need to clean thier machines or get new ones, gross
  • NM
    Natalia Mohd
    Aug 23, 2025
    1.0
    I usually don’t leave reviews, but I feel it’s important to speak up about the poor management at this location. The manager, Alexis, is consistently rude and unaccommodating toward customers. She refuses reasonable requests, such as adding extra scoops of matcha, even when the drink is clearly watered down and looks like plain milk and ice. On multiple visits, I’ve received cold hashbrowns, and when issues are brought up, Alexis shows no willingness to resolve them or provide good customer service. What’s more concerning is that even the staff quietly admit to being frustrated with her behavior, which says a lot. A manager should set the standard by being approachable, professional, and willing to accommodate customers’ needs, especially in tough situations. Instead, Alexis comes across as stubborn and dismissive. If this location wants to keep loyal customers, something needs to change. Other Dunkin’ stores in the area have managers who are kind, respectful, and focused on customer satisfaction — which makes the difference between a place people want to come back to and a place they avoid. Unfortunately, because of this manager, this location is losing that loyalty. Do better Alexis…

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in State College, PA?

This Dunkin' is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' in State College offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.