Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,206 reviews
5 stars
844
4 stars
451
3 stars
383
2 stars
179
1 star
349
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or poorly prepared food, with several mentioning issues like missing items and incorrect orders.
Service Issues
Numerous reviews highlighted rude or unprofessional staff behavior, with complaints about long wait times and poor customer service.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean floors and tables being a recurring issue.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits, indicating that experiences can vary.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
- CMCarolyn Moschorak1 day ago5.0My kind of fast food…
- SMSean Muha3 days ago1.0This place is garbage. The good gets more expensive but worse at the same time.
- MHMya Hashimoto6 days ago1.0Waited an hour to even have someone take an order. No one came to the register or asked for more time.
- LFLena FullerNov 5, 20252.0Whenever you order food to delivered they always forgetting something. We just ordered food and non of us got our fries 4 fries were missing so now we’re all just eating burgers. What a way to ruin a meal thanks to the incompetence of some employees not double checking to make sure all the food is there especially when it’s a delivery
- GHGeorge HorwattOct 22, 20252.0Gone down hill for some time. Employees nice but overworked and don't care. Food cold, restaurant dirty floors and tables. Window service and Door Dash is all that matters. Mueller only on it for fast turnover and money.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 900 S Washington Ave, Scranton, PA?
McDonald's at 900 S Washington Ave in Scranton, PA is open 24 hours a day, 7 days a week, including drive-through and delivery services.
Does this McDonald's location offer delivery and curbside pickup?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location features a 24/7 drive-thru service for customer convenience.
Where is this McDonald's located?
It is located at 900 S Washington Ave, Scranton, PA 18505, USA.
Are there any nearby fast food restaurants around McDonald's at 900 S Washington Ave?
Yes, nearby fast food options include Popeyes Louisiana Kitchen and Crown Fried Chicken, both popular for their chicken dishes.
What nearby amenities can I visit before or after dining at this McDonald's?
You can visit nearby places such as Beer City USA for beer and spirits, Gertrude Hawk Chocolates for sweets, or South Side Shopping Center for shopping and services.
Are there any nearby services for vehicle needs near McDonald's?
Yes, nearby services include U-Haul Neighborhood Dealer for truck rentals and Northeast Title & Tag for motor vehicle services.
Does this McDonald's offer any rewards or special promotions?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.