McDonald's

3.6
2220 reviews
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Business Details

900 S Washington Ave, Scranton, PA
18505, United States
(570) 207-3355
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 S Washington Ave, Scranton, PA
18505, United States

Hours

Reviews

3.6
2,220 reviews
5 stars
851
4 stars
452
3 stars
385
2 stars
180
1 star
352

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.

Service Quality

Feedback highlighted a mix of friendly and rude staff interactions, with several customers noting long wait times and poor service.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality.

Cleanliness

Several customers commented on the cleanliness of the restaurant, with some describing it as dirty and unkempt.
  • EC
    Ernest Chen
    Dec 29, 2025
    2.0
    Ordered big breakfast and hot cakes were missing.
  • DD
    Debbie
    Dec 24, 2025
    5.0
    Always the friendliest drive-thru workers! Been going to this location since late 1970s. Building was an original McDonald's, then was torn down to build larger one with double drive-thru.
  • RB
    Rich Boezi
    Dec 19, 2025
    3.0
    Standard McDonald's food. Drive thru packaged & employees couldn't handle rush. Was shorted an order of fries & window girl argued with me. Had to show her I only received 2 fries & was supposed to get 3. She continued to argue with about 10 cars waiting behind. Finally another employee handed me a bag of fries. Then had to go in cause I forgot to order a milk for grandkid. 1 register place packed. 15 minutes to order, than another 15 to get receive my milk. Would advise to go to a different McDonald's at lunch time, or choose somewhere else to eat.
  • JC
    Jody Curtis
    Dec 11, 2025
    1.0
    If I could give it zero stars I would. This place is disgusting. I got a fish filet and the bun is hard as rocks and makes an audible thud when you tap on them. The tomatoes they put on it was clearly soggy and nasty. Fish filet patty smells bad. Disgusting and it's always gross like this any time we go there they mess up the order. Save your money and go to old forge McDonald's or Dickson city. This place needs a health department visit. They turn the phones off on purpose so you can't complain and you are forced to go all the way back to get the issue fixed just to be told they can't help you .
  • AF
    Ashley Fehr
    Dec 1, 2025
    1.0
    I was at the counter for about 8 mins no one acknowledged me, so I was forced to use the kiosk which doesn't give you options as if you spoke to someone. I spent $40 for them to forget a whole meal then basically said I got the whole order an only gave me a burger I didn't ask for. So no fries, nuggets just a nasty burger that tasted funky. I'll never come back to this one
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 900 S Washington Ave, Scranton, PA?

McDonald's at 900 S Washington Ave in Scranton, PA is open 24 hours a day, 7 days a week, including drive-through and delivery services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.