Dunkin'

4.1
904 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Scranton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
742 Davis St, Scranton, PA
18505, United States

Hours

Reviews

4.1
904 reviews
5 stars
492
4 stars
183
3 stars
110
2 stars
33
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of orders being incorrect or incomplete.

Order Accuracy

A significant number of reviews highlighted consistent issues with incorrect orders, including missing items and wrong drink preparations.

Cleanliness

While some customers noted a clean establishment, others reported dirty conditions and unkempt areas, indicating inconsistency in cleanliness.

Customer Experience

Several reviews mentioned a lack of friendliness and poor customer service, with staff appearing disinterested or overwhelmed.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported issues such as cold food and unsatisfactory items.
  • GM
    George Mazola
    3 days ago
    5.0
    I love it
  • FG
    Filiz Gerig
    Jan 2, 2026
    3.0
    The hot food was cold in the middle and it was waited on in store, not sitting.
  • CP
    C P
    Dec 7, 2025
    3.0
    I love coming to this Dunkin every day. The coffee is definitely on point. However there has been multiple where I’ve placed a mobile order and my coffee has been there but not the food. It is like pulling teeth to get staff to look at you or your attention. Today I was so fed up I left without my food due to a time constraint (I place my order ahead of time with ample time) I can see one time, but this is consistent. Hoping they can fix this.
  • TN
    Thomas Nunes
    Dec 3, 2025
    4.0
    I understand times are tough, but come on you can't give away a napkin when someone buys 2 Boston cream donuts???? Not just this location either.
  • MS
    Monica Noelle Simon
    Nov 15, 2025
    1.0
    I ordered on the mobile app to pick up my order in the store. When I got there, the doors were locked (it was 7pm). I was so confused and the staff continued to be extremely rude, laugh at me, and ignore me instead of explain what was going on . Absurd experience and I got here several Times a week. Not what I’d expect.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 742 Davis St, Scranton, PA?

Dunkin' is open Monday to Saturday from 4:00 AM to 9:00 PM and Sundays from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery services but does not provide curbside pickup.