McDonald's

3.5
1453 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
430 Elizabeth Ave, Reading, PA
19605, United States

Hours

Reviews

3.5
1,453 reviews
5 stars
537
4 stars
297
3 stars
226
2 stars
116
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in dining and food preparation areas.

Staff Behavior

While some staff were praised for their friendliness, many reviews noted unprofessional behavior and poor customer service from employees.

Food Quality

Food quality was inconsistent, with reports of cold or poorly prepared items, though some customers enjoyed their meals.
  • DD
    Dean Dreisbach
    Nov 17, 2025
    1.0
    was there Saturday evening around 10pm. I ordered a big Mac meal (received a double quarter pounder with cheese), ordered a double quarter pounder deluxe ( got a single), ordered 2 chicken wraps ( 1 was ok, the other was spicy) not a single one of my items was correct!!!!!
  • CC
    Cindy
    Nov 15, 2025
    1.0
    I am here right now at 6:30 pm at night and just ordered drinks......yes only drinks and took half an hour for the drinks......who is the manager of this place.....very disappoinyed would not come back to this place.....too slow for just drinks.....as I am leaving this review there are others waiting impatiently for their order.
  • JJ
    Jadon
    Nov 14, 2025
    3.0
    Usually very good, just need to fix hours on website and app. The app let us order food at 11:55 Thursday night and when we arrived we were told by an employee that they were closed. Google shows 24/7 and the app shows that they serve dinner until 2:59 so hopefully the hours get updated to avoid any more confusion
  • JJ
    Jabari
    Nov 4, 2025
    1.0
    Absolute worse service ive ever had in drive thru around 12 o clock am, Tuesday morning Nov 4th. Too many details. Too many mess ups. Too long to be in drive thru waiting for mobile order. Too much time before they even spoke through the loud speaker upon my arrival. Just absolutely irresponsible and no considerations for the customer. Like I said Too much...
  • RT
    Raquel Torres
    Nov 1, 2025
    1.0
    Ordered food for myself and my family and had to wait 20 to 30 minutes for our food just to get cold food nothing was hot. We ate some of the food since we were hungry but alot of it went into the garbage

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 and includes same-day and no-contact delivery options.