McDonald's

3.7
1628 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2 N Westend Blvd, Quakertown, PA
18951, United States

Hours

Reviews

3.7
1,628 reviews
5 stars
611
4 stars
395
3 stars
298
2 stars
114
1 star
210

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and poor service.

Cleanliness

Many reviews pointed out unsanitary conditions in the dining and play areas, with complaints about dirty tables and floors.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold items and poorly prepared meals.

Management Response

There were mixed reviews regarding management, with some customers praising individual managers for exceptional service, while others criticized the overall management for not addressing issues.
  • TC
    Tyler Cooper
    Jan 3, 2026
    1.0
    This is the second time in a row that I have ordered food from here they have messed up almost every single item the order and then tell me there is nothing they can do unless I drive all the way back to the store.
  • ME
    Michelle Elkins
    Dec 29, 2025
    1.0
    ABSOLUTELY HORRIBLE!! Every time I go to this location my order is WRONG…. I used the app for the Big Mac. Then ordered a MCCHICKEN AND MCDOUBLE. Was given a Big Mac a McDouble and a COKE… whrn I told them it was wrong. Instead of just giving me the sandwich they wanted to refund the order and make it a hassle… you make out bettet giving me the sandwich and charging me for a soda I gave back GET IT TOGETHER QUAKERTOWN MACDONALDS.!!! I rarely go here because you guys have NEVER EVER GOTTEN IT ROGHT!!! Do better!
  • MN
    Mia Nobel
    Dec 20, 2025
    1.0
    One of the employees kept sighing really loud when I was ordering my food through the drive thru and was overall really rude. I normally don't do this but it's not a singular occurrence. It's been happening consistently when I go through in the mornings to get food for my brothers and mom
  • AD
    Ashley Dipietro
    Nov 26, 2025
    1.0
    Rude when taking order when asked if the drinks were changed she said it did not matter just very rude
  • CC
    Carolina Chambergo
    Oct 25, 2025
    1.0
    This is so disgusting!!! My son picked up a mobile order like 2 hours ago has been sipping on his sweet tea and this is what he found at bottom of his tea a DEAD FLY!!! GROSS!!! I tried to call to speak to a manager but of course no one picks up the phone!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Quakertown?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, drive-thru service is available from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.