McDonald's

3.6
2016 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
720 N Claude A Lord Blvd, Pottsville, PA
17901, United States

Hours

Reviews

3.6
2,016 reviews
5 stars
745
4 stars
441
3 stars
370
2 stars
179
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and for curbside pickup.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Performance

While some staff members received praise for their friendliness and professionalism, others were noted for being inattentive or unhelpful.

Food Quality

The quality of food varied significantly, with some customers receiving cold or stale items, while others enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the restaurant was mentioned positively in some reviews, but there were also complaints about dirty conditions.
  • CM
    Christine McAfee
    3 days ago
    5.0
    Usually it's a decaf coffee run or diet coke
  • AJ
    Adam Jockel
    Dec 17, 2025
    3.0
    Every time I stop at the drive through, since there are dual ordering lines. They take the orders from the opposing line, (customers that arrive after me) 2 or 3 customers in a row, before taking my order. What ever happened to first come first served?
  • RY
    Rhonda Yost
    Dec 10, 2025
    3.0
    We are door washers and happen to even see the owner there this visit. This store obviously doesn't care about doordash orders. There were 4 washers in there waiting on orders. At least 5 dd orders on the screen. The guy that takes care of the parking lot was trying by himself to take care of curbside and doirdash orders and had no training and no help. When it was mentioned to the owner about helping him out, he said oh no I don't do that. There's never a backup like that at schuylkill haven or hamburg.
  • TE
    Tom Eye
    Dec 9, 2025
    5.0
    The manger there during the day Mike know what he's doing and knows how to keep things running smoothly. He even came behind the counter on what looked like his day off to show the newbies how it's done and how to make things correctly and efficiently on EVERY station. Not sure where the manger on shift was exactly.
  • BL
    Bianca Lopez
    Nov 24, 2025
    1.0
    I’ve ordered here once before and both times were bad experiences but this time was awful , ordered through curbside pickup as always and was sent a confirmation that my order was on the way to me. Waited 15 minutes and at that point I was late for work and quite furious, it wasn’t until I parked the car and went inside that someone was bringing it out , come to find out my food had been sitting there waiting for the car parked next to me food to be ready which is crazy because they parked up over 10 minutes after I did. Food was cold and had no time to run in and get it fixed due to me being late for work , This was the second time I ordered and my food was brought out over 20 minutes after.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Pottsville, PA?

McDonald's in Pottsville is open daily from 5:00 AM to midnight, except on Fridays, Saturdays, and Sundays when it opens at 4:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service daily from 5:00 AM to midnight.