Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently complained about long wait times for food, both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers reported receiving stale or poorly prepared food, with complaints about overcooked items and inconsistent quality.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of attention.
Cleanliness
The restaurant was noted for being clean, but some reviews mentioned unsanitary practices and a need for better management.
RR
Ronald
5 days ago
1.0
Would give 0 if possible, slow service, waited 15 mins for a simply breakfast sandwich and it was ice cold, this place is a joke
JG
James Gable
6 days ago
4.0
Went at a busy lunchtime and had to wait a few minutes to order & again for the food. Was happy that staff moved a slow order to 2nd pickup window allowing several of us to get our order and go from the 1st pickup window. Have to say that the 2 sandwiches and the fries were outstanding. Best fries I have had from McDonald's in memory, hot and not undercooked. I see why this location was so busy
AR
A J R
Nov 15, 2025
4.0
I dine here regularly because I support people in the community so my stars here are an average experience over time. I am there mostly on Saturdays for lunch when things are very busy.
The staff energy of this location is young and vibrant overall. It is clear that the managers have their hands full with tasks and staff. They are always friendly. There always seems to be new staff getting their feet wet when I am there, and a helpful manager present.
When a manager is there, front kiosk service seems to be "stationed." Somebody is clearly dedicated to the assignment. When a manager is not there, it can be a challenge getting noticed. Even so, the issue is that you are not being noticed, not that you are being snubbed or that staff is being rude. Staff are always very nice. I have grown to appreciate a few of them, especially how they treat my client with special needs.
The food, for the most part, isgood. The quarter pounders are always "wet" as my client like to call it. (This means hot and fresh). If a manager is not present (usually on other days), the food quality goes noticeably down. It is clear the managers affect the place in a positive way. (Judging by the reviews, it seems like it might be important to know WHEN it's best to go to this McDonald's.)
Prices are McDonald's prices. Nowadays you should never go to McDonald's without the app. At this particular McDonald's, the food quality is worth whatever value you commit to when you walk in the door with your wallet.
One thing that I do not understand is whether or not you are supposed to get your cup or be given your cup. Ordinarily you got your own cup, then it changed, so you were then given the cup. But the staff did not bring you a cup. There were times I was given a cup and then delivered a drink. As of this review you can grab a cup. I think.
Overall, a good McDonald's location. Clean, bright and open atmosphere.
II
Idk
Oct 29, 2025
2.0
Forgot my food and then they forgot my drinks. They walked away before I could even say anything. It was like a whole game of where’s Waldo. If I wanted to gamble with my money and not knowing what I was gonna get I would’ve went to Vegas. Save your money and take a trip to Vegas. <3
JC
jennifer collins
Oct 23, 2025
1.0
I asked for an iced Carmel coffee …. With four liquid sugar and 4 extra cream and it tastes like straight up black coffee yet charged me for my items inside the coffee and had to go in three times and still couldn’t fix it right !!! So I have it back to them ! Bs!
How can I place an order online for delivery from this McDonald's?
You can order online for delivery through McDonald's delivery website or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's?
Yes, this McDonald's location provides free WiFi for customers.
Where is this McDonald's located?
This McDonald's is located at 720 N Claude A Lord Blvd, Pottsville, PA 17901, USA.
Are there other fast food restaurants near this McDonald's in Pottsville?
Yes, nearby fast food options include Wendy's and Jersey Mike's Subs, which you might visit before or after dining at McDonald's.
What nearby medical services are close to this McDonald's?
Several medical facilities like Integrated Medical Group, Schuylkill Medical Imaging, and Good Physical Therapy are nearby if you need health services around your visit.
Are there shopping options near McDonald's on N Claude A Lord Blvd?
Yes, you can visit stores like ALDI USA supermarket, Kohl's department store, and Michaels Stores for arts and crafts while you're in the area.