Dunkin'

3.6
251 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portland, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
398 Delaware Ave, Portland, PA
18351, United States

Hours

Reviews

3.6
251 reviews
5 stars
112
4 stars
42
3 stars
20
2 stars
27
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or unfriendly.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poorly made drinks were noted, leading to customer frustration.

Cleanliness

While some reviews praised the cleanliness of the location, others described it as dirty and poorly maintained.

Service Speed

Customers experienced long wait times and issues with service efficiency, particularly during busy hours.

Product Quality

Several reviews mentioned stale or poorly prepared food and drinks, impacting overall satisfaction.
  • GM
    G Mor
    Nov 9, 2025
    1.0
    Extremely rude and unprofessional staff. Sign on door states 5pm closing, but was locked at 345pm. Drive thru employee could not be bothered to give us donut availability. Just a run down, dumpy dunkin!!! Pitiful!
  • JS
    Jennifer Sepulveda
    Aug 19, 2025
    1.0
    Blonde girl is drive thru is very unpleasant. I forgot to order a cold drink at the order box and asked to add it on at the window. She rolled her eyes at me looked to see if cars behind me. Sighed and said I guess...... seriously its a cold beverage that took less than 30 seconds to make. Maybe she should no be working with the public with that attitude.
  • RB
    R B
    Jul 31, 2025
    4.0
    You would expect a full cup but not here.
  • SG
    Shawn Garcia
    Jul 18, 2025
    4.0
    Simple, easy, and quick. My only complaint is that they didn't call any names or orders. I waited abt 10 mins thinking my food was still being prepared. It took a customer telling me that my food was sitting there. But other than that, nice staff, good food, and great prices.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Portland, PA?

Dunkin' in Portland, PA is open every day from 4:30 AM to 5:00 PM.

Does Dunkin' in Portland offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services.