Dunkin'

3.7
197 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plumsteadville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5762 Easton Rd, Plumsteadville, PA
18949, United States

Hours

Reviews

3.7
197 reviews
5 stars
100
4 stars
30
3 stars
17
2 stars
16
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising the staff's helpfulness while others experienced order mistakes and unprofessional behavior.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, especially with mobile and drive-thru orders, leading to customer frustration.

Cleanliness

The location is generally noted for being clean, including the bathrooms, which customers appreciated.

Operational Hours

There are complaints about inconsistent hours, with customers often finding the store closed earlier than advertised.

Product Quality

While some customers enjoyed the coffee and food, others reported issues with stale donuts and incorrect drink preparations.
  • SS
    Stephen Sherwin
    Nov 11, 2025
    5.0
    Great coffee! Service was very good and the workers are friendly 🤠
  • TT
    Trennedy
    Nov 10, 2025
    1.0
    Their customer service is absolutely disgusting. Me and my boyfriend mobile ordered and got our drinks, they were both made wrong with no flavoring added and no sugar, just black coffee with milk. My boyfriend asked them to remake both drinks, they remade mine but refused to remake his so he asked for a refund instead which they then denied and claimed that he “always asks for refunds on drinks made perfectly fine” we have been to this location literally 2 other times and he got a refund ONE time, a year ago because they blatantly put regular milk in his drink when he specifically told them he has a dairy allergy and had refused to remake it. They mess up drinks every single time and they’re rude and can barely even understand English. We don’t do this “all the time” as they claimed it was one other time a year and a half ago, maybe instead of being disrespectful and yelling at customers they should take an English course so they can speak properly
  • EY
    Erik Yanowsky
    Nov 10, 2025
    1.0
    Horrible experience bad customer service made my drinks like crap and when i asked for a refund they denied it (Which is illegal) saying i always ask for refunds when i have only done a refund once before Which was a year ago which is fine because i will dispute them with my bank. Also found disgusting hair all over one of my bagels? They are horrible and know nothing about cleanliness.
  • IE
    Irving BigDaddy Eskenazi
    Nov 1, 2025
    4.0
    Just your basic DD, coffee was good, made just as ordered with requested amount of cream and sugar, decent breakfast sandwich. Place was clean and staff were friendly and helpful, also the bathroom was clean.
  • FB
    Falema B
    Aug 5, 2025
    5.0
    Fast service and food cooked exactly as requested. Service is perfect, the cashier already know what I want when walking in! :)

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Plumsteadville, PA?

Dunkin' in Plumsteadville is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 6:00 PM on Sundays.

Does Dunkin' in Plumsteadville offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.