Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
1,145 reviews
5 stars
525
4 stars
281
3 stars
142
2 stars
74
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly service, others reported rude interactions and order mistakes.
Food Quality
Many customers enjoyed the food, particularly the burgers and ice cream, but there were complaints about melted ice cream and incorrect orders.
Cleanliness and Atmosphere
The restaurant's cleanliness received positive remarks, but some reviews noted a decline in the overall atmosphere and maintenance issues.
Operational Issues
Customers expressed frustration with inconsistent hours, drive-thru delays, and menu confusion.
- O0Olivia.Capitano 06Jan 2, 20261.0Says open online. drive down and it’s closed. aside from that though, whenever I do go, they never have any of the good flavors that are like “new” or interesting. they are also very slow. -100/10
- AAAngeloNov 17, 20255.0This was the 3rd time Spencer took care of me and my family. He always goes out of his way to deliver the best customer experience! Dairy Queen really hit a home run getting Spencer on the team. I truly hope they’re taking care of him every way possible.
- RRRSNov 4, 20255.0When thinking of place to stop for a quick bite to eat, I didn't think Dairy Queen and it was So GOOD!!! Everything was fresh and tasted so good
- SLsandie lambertiOct 11, 20253.0Freezers are all broke. No ice cream cakes.
- CCConSoulsOct 7, 20255.0They have really cheap meals and you can upgrade the 7$ meal for 2$
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours for Dairy Queen Grill & Chill in Plains Township, PA?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 10:30 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly with booster seats, high chairs, and is welcoming to children.
Does this Dairy Queen location provide free WiFi for customers?
Yes, free WiFi is available for customers at this location.
Can I order food online or via an app for this Dairy Queen?
Yes, you can order online through their website or using the Dairy Queen app, which also offers exclusive deals.
What amenities are available at Dairy Queen Grill & Chill for customers?
The restaurant offers outdoor seating, restrooms, wheelchair accessibility, and seating for dine-in customers.
Where is Dairy Queen Grill & Chill located in Plains Township, PA?
It is located at 1245 Hwy 315, Plains Township, PA 18702-7006, USA.
What nearby food options are close to Dairy Queen Grill & Chill?
Nearby food options include DQ Grill & Chill, Sheetz convenience store with fast food, The Lunch Bar diner, dickeys barbecue, and D's Diner.
Are there any hotels near Dairy Queen Grill & Chill for visitors?
Yes, nearby hotels include Microtel Inn & Suites by Wyndham Wilkes Barre, Spark by Hilton Wilkes Barre, and Spark Hotel.
What nearby services might be useful when visiting Dairy Queen Grill & Chill?
Nearby useful services include PNC ATM, Wells Fargo Bank, and automotive services like Wyoming Valley Subaru and Coccia Ford.