Dunkin'

3.7
335 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenixville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
218 Nutt Rd, Phoenixville, PA
19460, United States

Hours

Reviews

3.7
335 reviews
5 stars
144
4 stars
74
3 stars
40
2 stars
20
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with rude staff, slow service, and incorrect orders.

Food Quality

While some customers enjoyed the coffee and donuts, many complained about cold food, stale items, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including reports of roaches and messy dining areas.

Atmosphere

The atmosphere received mixed reviews, with some finding it pleasant while others noted loud staff and a lack of comfort.

Staff Friendliness

Despite some negative experiences, several customers praised specific staff members for their friendliness and helpfulness.
  • BB
    Brian Brennan
    1 day ago
    1.0
    A Dunkin’ Donuts that rarely ever has actual donuts. A sad state of affairs.
  • DD
    Destiny
    Nov 5, 2025
    1.0
    Went here today to grab one of the Wicked boxes. I go in and see them on the counter and was so excited about it. I told the cashier that’s what I wanted and she told me there was no more munchkins to fill the box. I told her that it was ok and that I didn’t need the munchkins because all I really wanted was the box. She went on to say well it’s $10. I said well that’s ok I can pay it because I just wanted the box not the munchkins. Her and I went back and forth for a bit and then she stepped away for a few minutes. She came back and told me they couldn’t sell it to me because there was no munchkins…. So I had to leave without it because they would not sell it to me. Never in my life did I think id ever have to pretty much beg someone to let me buy something but here I am. SMH
  • SB
    Shawn Briggs
    Aug 21, 2025
    1.0
    My grilled cheese was so bad. I took two bites before I almost threw up.
  • SU
    Simon Ulloa
    Aug 16, 2025
    1.0
    Staff basicly yells at when your trying to take an order. Elderly lady was very nice.
  • DB
    Dijah Bela
    Jul 29, 2025
    1.0
    The people that work there are not easy to talk to, they rush you when they are taking you orders, and gossip about their customers .

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Phoenixville, PA?

Dunkin' in Phoenixville is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Phoenixville offers both delivery and curbside pickup services.