Business Details
About
Sushi Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Ninja Sushi & Hibachi Japanese Restaurant
14100 Bustleton Ave, Philadelphia, PA
19116, United States
Hours
Reviews
4.2
1,294 reviews
5 stars
784
4 stars
246
3 stars
116
2 stars
47
1 star
101
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported inconsistent food quality, with some dishes being fresh and delicious while others were described as stale or poorly prepared.
Service Issues
Numerous reviews highlighted poor service experiences, including rude staff, long wait times, and issues with order accuracy.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some praising its cozy environment while others noted cleanliness issues and uncomfortable conditions.
Staff Friendliness
While some customers appreciated the friendly and attentive service from certain staff members, others reported negative interactions with management and front desk personnel.
- JSjoseph swoyerJan 4, 20261.0Waiter was great and very respectful but the food was horrible. To the point where we couldn’t even eat it. The general tso chicken was so tough, you couldn’t chew it. The hibachi chicken tasted like it was from last week. Sad experience. Unfortunately this is the first and last time we will be going here.
- LOLuis OrozcoJan 4, 20262.0First timé trying this place and for sure gonna be my last . Ordered a boat love for 2 , and the sushi was tasteless, sashimi wasn’t fresh . Worst was the chicken broccoli. The texture and flavor wasn’t real chicken for me and all people on the table .
- MPMichael PugliaDec 29, 20255.0Always a very friendly staff! Please let them go home on holidays sometimes!
- JJJairus JamesDec 27, 20255.0Great service and food
- RRRenatoDec 23, 20251.0Ninja Sushi This place used to be good. That’s the most disappointing part. What was once a respectable sushi spot has turned into a cheap, careless operation with zero pride. From the moment I walked in, the experience went downhill fast. I stood at the counter for 20 minutes while the woman at the window stayed on the phone. No acknowledgment. No “one moment.” Nothing. That alone tells you everything about how customers are valued here now. It gets worse. One of the employees openly complained about management and told me not to tip on the credit card because the boss keeps the tips. Think about how bad things have to be for workers to warn customers like that. You could feel the resentment in the room — employees who clearly hate their boss and no longer care about the business. The restaurant was cold, literally — the heat wasn’t even on. Morale was frozen along with it. And here’s something people don’t like to hear, but it matters: the guy working there had a car outside that looked completely neglected. If someone takes that little care of their own space, it makes you wonder — what does the kitchen look like? Clean restaurants don’t feel like this. This place didn’t just slip — it declined. Hard. Bad service. Bad energy. No pride. No accountability. There was a time when people wanted to come here. That time is over. I gave it another chance and regret it. I’m done. You don’t lose customers because of one mistake — you lose them because you stop caring. And that’s exactly what happened here.
Frequently Asked Questions About Ninja Sushi & Hibachi Japanese Restaurant
What are the regular opening hours of Ninja Sushi & Hibachi Japanese Restaurant?
Ninja Sushi & Hibachi Japanese Restaurant is open from 11:30 AM to 9:45 PM Monday through Thursday, 11:30 AM to 10:45 PM on Friday, 12:30 PM to 10:45 PM on Saturday, and 12:30 PM to 9:45 PM on Sunday.
Does Ninja Sushi & Hibachi Japanese Restaurant offer delivery and in-store pickup?
Yes, the restaurant offers both in-store pickup and delivery services.
Where is Ninja Sushi & Hibachi Japanese Restaurant located?
It is located at 14100 Bustleton Ave, Philadelphia, PA 19116, USA.
What types of cuisine does Ninja Sushi & Hibachi Japanese Restaurant specialize in?
The restaurant specializes in sushi, teppanyaki, Japanese steakhouse dishes, Asian cuisine, seafood, rice dishes, noodle dishes, vegetarian options, and is suitable as a family restaurant.
Where can I find the menu and place an order for Ninja Sushi & Hibachi Japanese Restaurant online?
You can view the menu and place orders at https://ninjapanese.com/menu.
Which nearby cities are served by Ninja Sushi & Hibachi Japanese Restaurant's delivery service?
The delivery service area includes Lower Southampton Township, Lower Moreland Township, Upper Southampton Township, and Bryn Athyn in Pennsylvania.
Which nearby pizza restaurants are close to Ninja Sushi & Hibachi Japanese Restaurant?
Nearby pizza restaurants include Station Pizza, Domenic's Pizzeria, and Domenic's Pizza, offering options if you want to explore different dining choices in the area.
Are there any nearby places where customers can relax with beauty or spa treatments near Ninja Sushi & Hibachi Japanese Restaurant?
Yes, K-Glow Aesthetics and TNT Salon offer beauty and spa services close to the restaurant, allowing customers to combine dining with relaxation.
What fitness or martial arts facilities are near Ninja Sushi & Hibachi Japanese Restaurant?
Focus Karate and Smart Fit are nearby fitness centers where customers can engage in martial arts and workout sessions.
Are there convenient transit or shopping options near Ninja Sushi & Hibachi Japanese Restaurant that customers can use?
Yes, Bustleton Train Stop, Inc. provides transit and shopping options near the restaurant, and there are also several stores like Illadelph by All In One Smoke Shop and Wawa for convenience.