Chipotle Mexican Grill

3.5
373 reviews
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Business Details

1625 Chestnut St, Philadelphia, PA
19103, United States
(215) 279-6845
https://locations.chipotle.com/pa/philadelphia/1625-chestnut-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2257
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About

Mexican Restaurant
Chipotle Liberty Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1625 Chestnut St, Philadelphia, PA
19103, United States

Hours

Reviews

3.5
373 reviews
5 stars
142
4 stars
77
3 stars
46
2 stars
28
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly with online orders.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about undercooked rice, stale chips, and inconsistent portion sizes.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
  • ZM
    Zari Muhammad
    6 days ago
    3.0
    Amazing staff, food is always good but they are severely understaffed. I order for lunch occasionally, and even order ahead before the lunch rush. My order is never made on time for me to pick up. It’s reoccurring so it’s very frustrating, but I think I’ll try the other locations within close proximity.
  • KM
    Kelly Mramor
    Nov 20, 2025
    4.0
    Didn't have chicken or lettuce last time I came, otherwise I've only had experiences.
  • TB
    Taylor Barnes
    Nov 18, 2025
    5.0
    Employees are always kind and give fair portions borderline generous even. Food is consistently well made.
  • ZB
    Zach Barnes
    Nov 17, 2025
    1.0
    Waited 20+ minutes for an online order. That was after arriving. Total time from order to being ready about 40 minutes. Save your time. Don't bother
  • LS
    Linda Smith
    Nov 12, 2025
    1.0
    This is the second day coming to this Chipotle and they don’t open on time it’s 11:27 and they are not doing nothing the line is long and no service is happening the keep saying we are open it they are not yesterday the pay system was not working they are making online orders but have everyone waiting in line just standing here
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Liberty Place located?

Chipotle Mexican Grill Liberty Place is located at 1625 Chestnut St, Philadelphia, PA 19103, on the 2nd Floor Food Court of Liberty Place.

What are the opening hours for Chipotle Mexican Grill at Liberty Place?

Chipotle Mexican Grill at Liberty Place is open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.