McDonald's

3.2
1478 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 Commons Drive, Parkesburg, PA
19365, United States

Hours

Reviews

3.2
1,478 reviews
5 stars
420
4 stars
289
3 stars
289
2 stars
136
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor service, particularly during busy hours.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including incorrect orders and items served cold or poorly prepared.

Staff Attitude

Feedback varied on staff friendliness, with some praising the helpfulness of certain employees while others noted rudeness and lack of communication.

Cleanliness

There were significant concerns about cleanliness, particularly regarding the bathrooms and overall restaurant maintenance.

Management Concerns

Customers expressed frustration with management's handling of staffing and order accuracy, indicating a need for better oversight.
  • MM
    Mae Messersmith
    Dec 31, 2025
    1.0
    I feel horribly for the employees at this location as it was massively understaffed on a night management should have known would be busy. I understand it’s a holiday, however if you plan on keeping your location open you need to staff adequately for the demand. When ordering it took over 10 mins to speak with someone, who expressed that he was the only one working tonight and was doing his best. There are people in cars ahead of me actively screaming at each other to move stating theyve been waiting upwards or 40 mins for orders. The service is unacceptable and the pressure and expectation put on a solo employee is downright inhumane. I worked at a McDonalds for 5 years, I went to hamburger university- I know the expectations of the company. I also know how mentally draining it is to have customers yelling at you for slow service when you are the one picking up slack for poor management and company foresight. In the future, if you are unprepared to handle customer demand and uphold the values and standards of the company on a holiday- close. Respect your employees mental health. Do better.
  • MW
    Margie Way
    Dec 11, 2025
    2.0
    My adult grinxh meal was horrible.dried out big Mac. No pickle salt or shaking bag or grinxh box! Just saying
  • SS
    Sue Snyder
    Nov 29, 2025
    1.0
    I think this is the 1st time in my life I had a bad experience in a MacDonalds. This morning, I went in, used kiosk, and ordered Sausage Egg McMuffin with No butter. One coffee, no sugar, but extra cream. I got a Sausage McMuffin loaded with butter, and no cheese. And a black coffee with no cream at all. I'm not sure if people don't like their job or just don't care.
  • SO
    Sara O'Donnell
    Nov 17, 2025
    2.0
    It's a McDonald's. The food was fine. The service was decent. It was exactlie what I expected.
  • CW
    Cassidy Wingert
    Oct 25, 2025
    1.0
    They made me wait and hour for a 2 burgers and 2 fries, no changes were made thy were order as they come and they took forever

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's location is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it operates 24 hours.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, extends until 4:00 AM on Thursday, and operates 24 hours on Friday and Saturday.