Dunkin'

3.3
249 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Wales, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1109 Bethlehem Pike, North Wales, PA
19454, United States

Hours

Reviews

3.3
249 reviews
5 stars
95
4 stars
41
3 stars
28
2 stars
16
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Some customers noted that the store was clean and well-maintained, while others reported unsanitary conditions.

Speed of Service

Several reviews mentioned long wait times and slow service, particularly in the drive-thru.

Product Quality

Customers expressed dissatisfaction with food quality, including stale donuts and poorly made drinks.
  • GG
    Gabrielle Gurian
    Nov 17, 2025
    1.0
    Keep driving past this one! My entire order was wrong. They close the drive thru window basically on your hand. Won’t come back to the window when I tried to get their attention to fix it. Everything was gross.
  • ME
    Marsha Ellis
    Nov 4, 2025
    3.0
    Ordered a hot drink, got a cold one...it was corrected, but had to wait.
  • RK
    Ray K
    Oct 8, 2025
    5.0
    The wake up wrap is my favorite!
  • EL
    Elizabeth Lo
    Sep 24, 2025
    1.0
    This used to be a Dunkin I would often stop by for my coffee order. Drinks are usually made to my liking which is not the issue. Going through drive thru for the past two times I was met with rude customer service with the person taking the order being verbally harsh although I have not gotten thru to my order fully yet in asking about what size drink I wanted where I just left the line as she seem to be shouting into the speaker and dismissive.
  • SS
    Suzanne
    Jul 24, 2025
    1.0
    My oh my goodness! No English speaking employee. No communication. Ordered a golden hour refresher, and they had no clue what it was after trying to educate them as to the sign and the information online, I told them to change to ice tea and lemonade and got just a lemonade!! They told me I should’ve called ahead of time to order or used my phone next time. Try the one up the road.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Wales, PA?

Dunkin' is open Monday to Saturday from 5:00 AM to 8:00 PM and on Sunday from 6:00 AM to 6:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch options.