Dunkin'

3.3
251 reviews
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Business Details

1109 Bethlehem Pike, North Wales, PA
19454, United States
(267) 621-4820
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Wales, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1109 Bethlehem Pike, North Wales, PA
19454, United States

Hours

Reviews

3.3
251 reviews
5 stars
96
4 stars
42
3 stars
28
2 stars
16
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive staff, with several customers expressing frustration over poor service and communication issues.

Order Accuracy

Many customers reported incorrect orders, including missing items and wrong drinks, leading to dissatisfaction.

Cleanliness

Some reviews praised the cleanliness of the store, while others reported unsanitary conditions and poor food handling.

Speed of Service

Customers frequently mentioned long wait times, especially in the drive-thru, with some noting that service was slow even when few customers were present.

Product Quality

Several customers complained about the quality of food and drinks, including stale donuts and poorly made beverages.
  • CE
    Cam E
    Nov 29, 2025
    5.0
    Good service. Clean environment. Fresh coffees and warm croissants 🥐 🥐 ☕ ☕
  • GG
    Gabrielle Gurian
    Nov 17, 2025
    1.0
    Keep driving past this one! My entire order was wrong. They close the drive thru window basically on your hand. Won’t come back to the window when I tried to get their attention to fix it. Everything was gross.
  • ME
    Marsha Ellis
    Nov 4, 2025
    3.0
    Ordered a hot drink, got a cold one...it was corrected, but had to wait.
  • RK
    Ray K
    Oct 8, 2025
    5.0
    The wake up wrap is my favorite!
  • EL
    Elizabeth Lo
    Sep 24, 2025
    1.0
    This used to be a Dunkin I would often stop by for my coffee order. Drinks are usually made to my liking which is not the issue. Going through drive thru for the past two times I was met with rude customer service with the person taking the order being verbally harsh although I have not gotten thru to my order fully yet in asking about what size drink I wanted where I just left the line as she seem to be shouting into the speaker and dismissive.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Wales, PA?

Dunkin' is open Monday to Saturday from 5:00 AM to 8:00 PM and on Sunday from 6:00 AM to 6:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch options.