Feedback indicates inconsistent customer service, with some staff being friendly while others are reported as rude or unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, missing ingredients, and long wait times.
Food Quality
While some reviews praise the freshness and taste of the hoagies, others report stale bread and poorly made sandwiches.
Pricing Concerns
Several customers feel that the prices are too high for the portion sizes and quality received.
Management Issues
There are mentions of poor management and organization, leading to delays and customer dissatisfaction.
AS
Ace Sensei
Nov 16, 2025
5.0
Very good service and food
CG
Chandler Green-Petty
Nov 14, 2025
5.0
Excellent customer service theirs a guy in there with tattoos on his face that made the best sandwich ever JOHN
GR
Gershom Reis
Nov 14, 2025
5.0
Great customer service. John and Shareesh were great.
CM
Chuck Marlin
Oct 21, 2025
1.0
I ordered a turkey hoagie with mayo, pickle and onion. I sat down and waited for 10 minutes. At the 10 minute mark I asked how my sandwich was coming, it's been 10 minutes. She said yeah, we are busy, very snotty. NO ONE and I mean NO ONE had come in in the 27 minutes Ive been here other than. Another 5 minutes passes by and my sandwich comes out and the bread is so stale that it's falling apart in rock hard pieces. The younger guy who was working was very nice and apologized. I feel bad for him as she continues to berate him behind the counter, so loud that I can hear it, saying "focus, focus, focus". I will say too, I come here often and EVERYONE else is more than friendly. It's sad that one person can ruin and experience.