Pizza Hut

3.9
472 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 145 Sheraton Dr in New Cumberland, PA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
145 Sheraton Dr, New Cumberland, PA
17070, United States

Hours

Reviews

3.9
472 reviews
5 stars
238
4 stars
97
3 stars
51
2 stars
22
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of issues.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; some customers enjoyed the pizza while others received undercooked or poorly prepared items.

Atmosphere

The dining area is often described as unclean and cluttered, detracting from the overall experience.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that some items are overpriced or that they were overcharged.
  • MI
    Matt I
    Nov 8, 2025
    4.0
    There is no waitress. Order your food at the counter and they call you when it's ready.
  • JP
    John Patterson
    Oct 21, 2025
    3.0
    Just okay
  • AH
    alivia haugh
    Oct 13, 2025
    1.0
    I ordered online and scheduled it to be delivered later in the day. I guess the order went through at that moment and it was delivered at about 11 am instead of 5 pm. It was for a small party. I called and the owner was extremely rude and eventually handed the phone off to a much nicer employee but they then just simply left the phone and I was stuck talking to nobody. I got my money back because I now had a party of people eating 6-hour cold pizza. I understand if the system isn’t working, but the customer service is very terrible. I am very frustrated and disappointed.
  • NN
    Natasha
    Oct 11, 2025
    5.0
    The atmosphere is so weird, I'll just put it like that lol. However, the service is always really so friendly and accommodating. I've never had a bad experience. The orders always correct & hot to go. It survives because it's in a great location and the deals are actually awesome for on the go groups.
  • MH
    Michael Heighes
    Oct 1, 2025
    3.0
    Food was good but they are short staffed so did not have full service in the dining area. Tables could have been cleaned more often.

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in New Cumberland, PA?

The Pizza Hut is located at 145 Sheraton Dr, New Cumberland, PA 17070.

What are the operating hours for delivery from this Pizza Hut?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday until midnight.