Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,161 reviews
5 stars
396
4 stars
258
3 stars
247
2 stars
100
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items, incorrect orders, and unsanitary conditions.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and restrooms.
Staff Performance
While some reviews praised friendly and helpful staff, others noted unprofessional behavior and lack of training among employees.
- TMTrevor MohanJan 4, 20263.0It's McDonald's overpriced which is a shame . McDonald's used to be the place to go for a quick affordable meal. Not anymore. Would get a better review if they put prices back to being affordable for what they provide. But if your looking for a kids meal or something quick it will do .
- SLSkip LordNov 28, 20253.0Just like most McDonald's
- GBGina BashamNov 22, 20255.0Very good mcdonald's!
- BOB OwensNov 14, 20255.0Triple cheeseburger 🍔 fire 🔥
- THTrevor HartmanOct 29, 20252.0Went to McDonald's and went through the drive thru sat there for 10 minutes no answer pulled to the window and waited another 5 minutes for someone to acknowledge us I got a bigmac no lettuce extra pickle and they did the complete opposite loaded with lettuce and no pickle if your gonna work in a fast food place you should atleast know how to take an order right
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2537 West State St, New Castle?
Delivery is available from 5:00 AM to 11:30 PM Monday through Wednesday and Sunday, 5:00 AM to 11:59 PM Thursday, and 24 hours on Friday and Saturday.
What are the drive-through operating hours at this McDonald's location?
Drive-through is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.
What pickup and delivery services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
Where is this McDonald's located?
It is located at 2537 West State St, New Castle, PA 16101, USA.
What online options are available for ordering from McDonald's?
You can order online via McDonald's app for iOS and Android, or through their delivery website: https://mcdonalds.order.online/business/-5579.
Which nearby restaurants can customers visit before or after dining at McDonald's?
Nearby restaurants include Arby's, Chipotle Mexican Grill, Subway, Kings Family Restaurants, Jersey Mike's Subs, and Yamato sushi restaurant.
What nearby stores might customers visit while at McDonald's on West State St?
Customers can shop at nearby stores like Walmart, Dollar Tree, Harbor Freight Tools, RadioShack, AT&T Store, Verizon, and T-Mobile New Castle.
Are there any nearby services for personal care or professional needs?
Yes, nearby services include Aspen Dental, Sport Clips Haircuts of New Castle, Da-Vi Nails, Sally Beauty, Kellys "Xtreme House Cleaning", H&R Block, and Jackson Hewitt Tax Service.