Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
928 reviews
5 stars
309
4 stars
196
3 stars
188
2 stars
86
1 star
149
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale items, incorrect orders, and food that made them sick.
Service Speed
Numerous reviews highlighted slow service, both in-store and drive-thru, with long wait times and frequent order mistakes.
Staff Behavior
Customer experiences varied widely regarding staff behavior, with some praising friendly employees while others reported rude service and poor management.
Cleanliness
While some customers noted cleanliness in the restaurant, others mentioned unsanitary conditions and slippery floors.
- AHAshley HDec 21, 20251.0Went Friday night to get ice cream for the kids. 1 hour later got severe stomach cramps, 2 hours later every one of us were violently throwing up. Clearly got food poisoning! Cannot call to report it as the number rings once and then a recording states that they cannot receive calls at this time. DONT ORDER ICECREAM FROM THIS LOCATION!
- MMMichael McPheronDec 9, 20251.0The food is ugly compared to what it was 40 years ago. But my grand kids love it .
- CFCheryl FryNov 19, 20251.0Went through the drive through windows. Ordered "cooked to order".
- DJDoug Sallmen JrNov 13, 20253.0Fries are not as good as used to be, they're not made fresh, they taste loke frozen and reheated. Wraps taste good and burgers are fair.
- ECEric ClarkSep 13, 20251.0Slow it shouldn't be called fast food
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's on weekdays?
McDonald's in New Castle is open from 5:00 AM to 11:00 PM Monday through Thursday.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery from 4:45 AM to 11:45 PM Monday through Friday, and from 5:00 AM to 11:45 PM on weekends.
Are there drive-thru services available at this McDonald's location?
Yes, the drive-thru at McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What services are offered at McDonald's New Castle location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in New Castle, PA?
McDonald's is located at 2509 Elwood Rd, New Castle, PA 16101, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include El Canelo Mexican Restaurant for Mexican cuisine, Hugger Mugger for American dining, and Taco Bell for additional fast food options.
Are there any nearby schools around McDonald's for families visiting the area?
Yes, Shenango Area Junior - Senior High School, Shenango High School, and Shenango Elementary School are nearby.
What local amenities near McDonald's could help with shopping or fuel needs?
BP gas station and Big Lots discount store are nearby, as well as Family Dollar and Goodwill New Castle for shopping needs.