Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
923 reviews
5 stars
309
4 stars
194
3 stars
188
2 stars
85
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy hours, leading to long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and modifications not being followed.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others complained about stale or poorly prepared food.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and poor management, affecting their overall experience.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
- CFCheryl Fry5 days ago1.0Went through the drive through windows. Ordered "cooked to order".
- DJDoug Sallmen JrNov 13, 20253.0Fries are not as good as used to be, they're not made fresh, they taste loke frozen and reheated. Wraps taste good and burgers are fair.
- ECEric ClarkSep 13, 20251.0Slow it shouldn't be called fast food
- RLRonald LewisSep 10, 20254.0Good Fast food at a great price
- BFBonnie FAug 3, 20253.0We visited about 10 at night and it was a long wait. Not because they were busy. Very slow service. I got a quarter pounder with bacon. It's the first time in my life seeing red meat in the burger. It tasted a bit like fish as well. Bit sure what that was about. The patty was also wider than the bun, which I believe is from not being fully cooked.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's on weekdays?
McDonald's in New Castle is open from 5:00 AM to 11:00 PM Monday through Thursday.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery from 4:45 AM to 11:45 PM Monday through Friday, and from 5:00 AM to 11:45 PM on weekends.
Are there drive-thru services available at this McDonald's location?
Yes, the drive-thru at McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What services are offered at McDonald's New Castle location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in New Castle, PA?
McDonald's is located at 2509 Elwood Rd, New Castle, PA 16101, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include El Canelo Mexican Restaurant for Mexican cuisine, Hugger Mugger for American dining, and Taco Bell for additional fast food options.
Are there any nearby schools around McDonald's for families visiting the area?
Yes, Shenango Area Junior - Senior High School, Shenango High School, and Shenango Elementary School are nearby.
What local amenities near McDonald's could help with shopping or fuel needs?
BP gas station and Big Lots discount store are nearby, as well as Family Dollar and Goodwill New Castle for shopping needs.