Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Castle, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
475 reviews
5 stars
238
4 stars
89
3 stars
60
2 stars
27
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Speed of Service
While some customers praised the quick service, many others complained about long wait times and slow service.
Product Consistency
There were numerous complaints about incorrect or poorly prepared food and drinks, with many customers receiving items that were cold or stale.
Staff Attitude
Several reviews highlighted a lack of professionalism and friendliness among staff, with some employees displaying negative attitudes towards customers.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty floors and concerns about food handling.
- TBTracy BrysonNov 3, 20251.0Did not get my donut. No blueberry syrup in my iced tea. Girl seemed to not know what was going on. Had to ask for cream, sugar and carrier after I asked for them in the order.
- LMLindsay MaxwellOct 10, 20255.0The shenango crew is wonderful and are always busy with a line out the parking lot. They start my day with a smile!
- WPWilliam PattersonSep 13, 20252.0The drive through is open but not the lobby truck drivers would like to get the coffee and donuts too you know
- DKDarcy KoachSep 12, 20251.0On the way to a game… Stopped to get a couple coffee’s!! 2 young employees working!! In over there head with no experience and no support!! The owner should be ashamed of themselves for letting this happen!! So sorry to the 2 kids left to struggle 🙏🏻🥲 poor management!!!!!
- KBKevin BrennanSep 1, 20255.0Love the staff and the owners this place is amazing
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in New Castle, PA?
Dunkin' in New Castle, PA is open daily from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android platforms.
What types of food and beverages does Dunkin' in New Castle serve?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of breakfast, lunch, and brunch options.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru service.
Does Dunkin' in New Castle, PA serve vegetarian options?
Yes, vegetarian options are available at this Dunkin' location.
Are there any nearby places where I can visit after grabbing a coffee at Dunkin'?
After visiting Dunkin', you can explore nearby spots like El Canelo Mexican Restaurant for a meal or Shenango Football Field for activities.
Is there a nearby gas station for convenience when visiting Dunkin'?
Yes, BP gas station is located nearby for any refueling needs.
Can I find other dining options close to Dunkin' in New Castle?
Yes, nearby dining options include McDonald's and A&W Restaurant, both close to Dunkin'.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts debit and credit cards for payment.