Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Castle, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
514 reviews
5 stars
243
4 stars
114
3 stars
57
2 stars
30
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy hours, leading to long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.
Product Quality
Feedback indicated inconsistent quality of food and drinks, with complaints about stale donuts and poorly made beverages.
Positive Experiences
Despite the negatives, some customers praised friendly staff and enjoyed specific menu items like iced coffee and breakfast sandwiches.
- AGAwaad Gobah5 days ago1.0I always come to this Dunkin for my coffee and sandwiches, but I’m honestly done. They constantly mess up my order, and today was the last straw. I asked for a small coffee and they handed me a cup that was literally half empty. No explanation, no apology—just rude attitude on top of it. If I’m paying full price, I expect a full cup and basic respect. This place seriously needs better customer service and people who actually care about doing their job.
- RNRich NestoNov 14, 20254.0I only gave a three because I did not get any food I only got a coffee and it was made right first time ever being there everyone was very polite and professional and I got my coffee quickly
- MRmarissa retortOct 16, 20255.0Quick easy and they remember your order for when you come back.
- AYAdam YeagleyOct 13, 20251.0Gave me this…. It’s not even melted.
- GEGarrett EakenOct 13, 20253.0I've only been here a handful of times. Why? Because it's so slow it isn't worth it for me. There has been times I have ordered via mobile, drive there in 4 minutes, and then I'm waiting 30-40 minutes for a sandwich and cappuccino. I never say anything because I know eventually I have gotten what I needed but it's annoying when I have extra time before my shift, I hope I can get some breakfast, only to be extra late to work when I'm the one standing there while people come and go. How can I support a business I can't trust with my time?
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in New Castle, PA?
Dunkin' in New Castle, PA is open daily from 4:30 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, delivery and curbside pickup are available at this Dunkin' through their mobile app and online ordering.
What are some of the specialty items offered during the holiday season at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order ahead using the Dunkin' mobile app at this New Castle location?
Yes, you can order ahead using the Dunkin' mobile app for faster service and to enjoy a quick grab-and-go experience.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' in New Castle features a drive-thru for convenient service.
What types of payment are accepted at this Dunkin'?
Dunkin' accepts debit and credit card payments.
What nearby places can help if I need automotive parts while visiting Dunkin'?
O'Reilly Auto Parts is located near Dunkin' and can assist with automotive parts and accessories.
Are there any medical centers near Dunkin' for health-related needs?
Yes, nearby medical centers include Lawrence County MRI & Diagnostic Imaging Center, Jamison Lab & X Ray, and Lawrence County Family Medicine.
What local attractions or shops can I visit after grabbing a coffee at Dunkin'?
After your visit, you might check out Bruster’s Real Ice Cream for dessert or visit nearby beauty salons like Mary Turner Day Spa and Salon or Famous Hair for personal care services.