McDonald's

3.2
1235 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
140 Countryside Plaza, Mt Pleasant, PA
15666, United States

Hours

Reviews

3.2
1,235 reviews
5 stars
323
4 stars
250
3 stars
258
2 stars
142
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and disorganization.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unkempt dining areas.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or not fresh.
  • MA
    Morgan A
    Dec 24, 2025
    1.0
    this place is a complete zoo. went in there, waited 15 minutes for my order to get taken another 15-20 for my food then it was the complete wrong food. frustrated, i just asked for my money back so i could go somewhere else and the lady (short and older) was like “well where’s your receipt, i always give receipts” when in fact she walked off after taking my order before giving me one. everyone was so disorganized and arguing it was ridiculous
  • AC
    Abbi Cook
    Dec 11, 2025
    1.0
    Takes an extremely long time recently.
  • LS
    Lindsay Stoner
    Dec 10, 2025
    1.0
    Absolutely horrible service the manager was incredibly rude it took 45 minutes just for them to get our food for it to be the wrong order they just threw someone else’s food in our bag none of it being anything close to what we ordered ,they never gave us our drinks. Definitely will not be returning to this location they are not worth your time or money.
  • EZ
    Edward Zahniser
    Dec 5, 2025
    1.0
    Theres no redeeming qualities here anymore. The app is terrible and glitches constantly. This store is incredibly slow. Most of the time the orders will come out either cold or incorrect. I'm purely writing a 1 star review so their rating drops more and hopefully corporate will pay attention to this disaster location
  • MS
    Mike Stanek
    Dec 3, 2025
    1.0
    There is something seriously wrong with this place. It’s easily the worst McDonald’s that I’ve ever been to. Unfortunately I have to say enough is enough. I can’t keep giving them our business. Every single time the order is wrong and I am forced to wait forever. Tonight was the final straw. Pulled up to my pickup spot and waited over 30 minutes. The guy in the car to my right after waiting forever went inside to see what the problem was and why his order wasn’t coming out. Same with the guy on my left. A kid came out and brought an order to another lady and she told him it wasn’t her order. He came and asked me if it was mine and I told him no and that everyone has been waiting over 30 minutes. He apologized and proceeded to tell me that this McDonald’s sucks. He literally said that. My order finally came and guess what? It was wrong! I ordered 2 happy meals. One with nuggets and one with a hamburger. I also ordered another hamburger on the side for my daughter. Both happy meals arrived with no fries. One had 2 packs of apples for some reason and the extra hamburger was completely missing. Went inside to tell them and I couldn’t even get it fixed because no employees were helping customers. There were people standing waiting to place orders and one turned to me and just said “good luck” because no employees were helping customers. This is pathetic. They should just shut this McDonald’s down and put something else there. What a joke this location has become. I lit had to just go home knowing that I paid for a bunch of stuff that I didn’t even receive. Absolutely horrendous.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 140 Countryside Plaza, Mt Pleasant, PA?

McDonald's at 140 Countryside Plaza operates daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM.