Dunkin'

3.9
501 reviews
Decked Out Lattes
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Business Details

807 E Main St, Mount Joy, PA
17552, United States
(717) 653-5605
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Joy, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
807 E Main St, Mount Joy, PA
17552, United States

Hours

Reviews

3.9
501 reviews
5 stars
260
4 stars
96
3 stars
49
2 stars
30
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders, leading to a negative overall experience.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, both inside the store and in the drive-thru area, with reports of pests and unsanitary conditions.

Inconsistent Orders

Many customers experienced issues with their orders being incorrect or incomplete, contributing to frustration and dissatisfaction.

Staff Training

There were numerous mentions of staff needing better training, particularly in customer service and order accuracy.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
  • SL
    Susan Lomeli
    2 days ago
    2.0
    The brkfsst sandwich and coffee good. But no donuts by 10 am???? Nobody told me my order was ready..bags on mobile orders.
  • CG
    Cameron Grates
    Nov 9, 2025
    1.0
    I was there early this morning and my coffee was made incorrectly, the manager was rude, there were dead bees in the donut case. Would not recommend to anyone!
  • JK
    Jake King
    Oct 12, 2025
    4.0
    I have a good experience every time re service and food, but when I sat down today to work there were three actual wasps on the inside, bouncing against the window, with two dead ones on the ground. Lmk if fixed and I'll revise this, I know any place can get unlucky with a pest occasionally.
  • DC
    Denise Copeland
    Oct 4, 2025
    2.0
    They got my order wrong. Breakfast sandwich was supposed to be sausage but gave us bacon instead. We asked for chocolate sprinkle donuts. The girl at the drive thru wasn’t friendly and stuck up. I’ll never go to this Dunkin again!
  • JB
    Jason Breitigan
    Sep 22, 2025
    1.0
    This location does not always honor their store hours whether they are there in the store working or not. They turn drive thru off so thst automated message come up so they don't have to take orders. I have complained to management above the restaurant level about how this store runs and Bob, Eddie and Parth couldn't care less to get a store manager in there that will actually run it the way it should be.
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Frequently Asked Questions About Dunkin'

What types of food and drinks are available at Dunkin' in Mount Joy, PA?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages, including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.

What are the hours of operation for Dunkin' in Mount Joy?

Dunkin' is open daily from 5:00 AM to 9:00 PM for in-store service and from 5:30 AM to 8:30 PM for delivery.