Dunkin'

3.9
502 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Joy, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
807 E Main St, Mount Joy, PA
17552, United States

Hours

Reviews

3.9
502 reviews
5 stars
261
4 stars
96
3 stars
49
2 stars
30
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews indicate poor customer service, with staff being rude, unprofessional, and unhelpful during order taking and issue resolution.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing items, leading to frustration.

Cleanliness Issues

Several reviews highlighted concerns about cleanliness, including unsanitary conditions and pest problems within the store.

Staff Training

Feedback suggests that staff require better training, as many customers noted a lack of knowledge and professionalism among employees.

Mixed Experiences

While some customers praised the friendly staff and good food, many others expressed disappointment, indicating a significant inconsistency in service quality.
  • AC
    Aaron Ciccone
    Dec 19, 2025
    5.0
    She was right, and she should say it, you know who you are
  • SL
    Susan Lomeli
    Nov 22, 2025
    2.0
    The brkfsst sandwich and coffee good. But no donuts by 10 am???? Nobody told me my order was ready..bags on mobile orders.
  • CG
    Cameron Grates
    Nov 9, 2025
    1.0
    I was there early this morning and my coffee was made incorrectly, the manager was rude, there were dead bees in the donut case. Would not recommend to anyone!
  • JK
    Jake King
    Oct 12, 2025
    4.0
    I have a good experience every time re service and food, but when I sat down today to work there were three actual wasps on the inside, bouncing against the window, with two dead ones on the ground. Lmk if fixed and I'll revise this, I know any place can get unlucky with a pest occasionally.
  • DC
    Denise Copeland
    Oct 4, 2025
    2.0
    They got my order wrong. Breakfast sandwich was supposed to be sausage but gave us bacon instead. We asked for chocolate sprinkle donuts. The girl at the drive thru wasn’t friendly and stuck up. I’ll never go to this Dunkin again!

Frequently Asked Questions About Dunkin'

What types of food and drinks are available at Dunkin' in Mount Joy, PA?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages, including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.

What are the hours of operation for Dunkin' in Mount Joy?

Dunkin' is open daily from 5:00 AM to 9:00 PM for in-store service and from 5:30 AM to 8:30 PM for delivery.