Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with customers frequently having to wait long periods for their food.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions in the restaurant.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of engagement.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh items while others received poorly prepared or stale food.
JT
Judy tome
Nov 22, 2025
1.0
Went there Saturday morning 11/22/2025 first thing no one was at station to take my order so I had to use key station which I really don't know how it works paid for my order and got no receipt. Ask the attendant about it he gave me a receipt while that was going on an elderly man had a large bag of food that was wrong after he drove home to middletown he had to bring it back for them to make the whole order over again and throw his order away. My order number that the attendant gave me was not on the screen for orders being processed but he said it was being made. I live in elizabethtown and guess what when I got home my order was wrong to.(way to go mcdonald's) you should do some more training.
JB
Juliana Beck
Oct 30, 2025
1.0
Every single time i come to this location through the drive through and get to the window, they have me pull into one of their parking spots to wait for my food 15+ mins just to save their drive through times for upper management. Not only me, but also everyone else in the drive through line. This has happened 5+ times. Drive times should be monitored for upper management to see how awful the times are. But the times upper management receives are inaccurate due to their false reporting. Not to mention i almost always am missing something from my order whenever i come here. I get that it’s just McDonald’s, but get your act together…
RL
Renee Lightner
Oct 14, 2025
5.0
Hey it's McDonald's. This one happens to be very clean. In my Burgers and Fries are always hot and fresh. I'm sure we've all been to many McDonald's, but out of the five of them that are within a couple miles, I always go to this one.
OK
Ones Waweru k
Oct 14, 2025
5.0
Good for quick bite and breakfast, what are you waiting for