McDonald's

3.2
1172 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
2270 W Harrisburg Pike, Middletown, PA
17057, United States

Hours

Reviews

3.2
1,172 reviews
5 stars
315
4 stars
242
3 stars
238
2 stars
124
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Freshness

Many reviews highlighted issues with food being cold, stale, or improperly prepared, with some customers expressing concerns about food safety.

Staff Attitude

While some customers praised friendly staff, numerous reviews mentioned rude or unhelpful behavior from employees, particularly management.

Cleanliness

The cleanliness of the establishment was often criticized, with reports of unsanitary conditions and a lack of attention to hygiene.

Overall Experience

The overall sentiment was mixed, with some customers having positive experiences while many others expressed dissatisfaction and vowed not to return.
  • AC
    Andrew Cotter
    Oct 8, 2025
    5.0
    Fast and friendly. Thank you
  • SS
    stormkiller56542
    Sep 20, 2025
    1.0
    Can’t even make orders correctly
  • JM
    James Marland
    Sep 14, 2025
    4.0
    It was a slightly below expectations. The fries were cold and they missed one of the fries we ordered. We did not discover this till we pulled we’re down the road. The burger was very good. The chicken was older and chewy. Wish the food was hot and fresh. But, it is fast food. The girl At the register was friendly.
  • ZZ
    Z Z
    Sep 11, 2025
    1.0
    I usually don't leave a review for fast food cause honestly I don't expect much and understand this is often someone's first or last resort job. That being said this place was bad. The people inside ignored me and my kid until I got irritated and asked if the cash register was closed or something and even then I asked three different people behind the counter and they all made sure to not answer or continue eye contact. Finally put our order in. Got it the food, left and looked inside once I got home. Fries were half full and the double quarter pounder I ordered was just a single quarter pounder. That being said at least the inside was filthy.
  • JT
    JACKIE Tate
    Sep 1, 2025
    1.0
    Yesterday I went there I asked for 15 sugars and five creams and the girl with the light skinned that big girl gave me 15 creams and five sugars I didn't ask for a ton of milk I asked for a ton of sugar today I go over there little confused with the app I ordered a fish sandwich then I ordered a fry the Fry's was cold like they pulled him out the refrigerator no need to go back cuz I'm not going there anymore Janice Ashley Greg are the managers there and they use both these times Greg was the manager Greg allowed them to do whatever they like to do the lines are backed up there's no one to collect the money at the first window why because Greg can't make him do nothing I will never go to this McDonald's again and I'm calling corporate first thing tomorrow because it's a holiday just remember when you go to this McDonald's you have to have gas cuz you have to go back but if you like cold food and food not done right and you can deal with it you should be okay going to this McDonald's they're there for a check not customer service and the manager Janice she's the big big woman she don't like to steal your coffee for a manager she doesn't follow the rules that she tries to enforce on her workers

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2270 W Harrisburg Pike?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until midnight.

What are the drive-through hours at McDonald's in Middletown, PA?

The drive-through operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.