McDonald's

3.0
1052 reviews
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Business Details

600 Pine Hollow Rd, McKees Rocks, PA
15136, United States
(412) 771-9570
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 Pine Hollow Rd, McKees Rocks, PA
15136, United States

Hours

Reviews

3.0
1,052 reviews
5 stars
272
4 stars
158
3 stars
225
2 stars
118
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often ignoring customers.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, with dirty tables and a generally unkempt environment.

Speed of Service

Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

While some reviews praised individual staff members for their friendliness, the overall sentiment indicated a lack of motivation and poor attitudes among many employees.
  • BF
    Brandi Fabian
    Nov 14, 2025
    3.0
    The line for the drive thru is always long and it literally takes forever to get your food. Usually, there is at least 1 mistake made where an item has been forgotten causing me to have to go inside. The last time I was there my order was about $40, I paid with a $100 bill, they gave me a stack of 50 $1 bills for my change. I wanted to go ballistic. It isn't possible they didn't have the change considering the business that location pulls in.
  • JS
    Joe Sedlak
    Nov 12, 2025
    4.0
    They disappoint me at the kennedy twp location. Always quick out at lunch time
  • DW
    Darian White
    Nov 10, 2025
    1.0
    Worst McDonald’s in PA probably
  • LD
    LORD Dickfingers
    Oct 28, 2025
    3.0
    Meh its mcdonalds..no thrills
  • ZB
    Zach Buerkle
    Oct 12, 2025
    1.0
    Probably the worst drive through experience I've ever had. I went to get a burger a little bit later at night. I placed the order online and drove to grab it from the drive through. It took me over 40 minutes to get my food. There were only 3 cars ahead of me and it probably took me 20 minutes to even get to the speaker. I sat at the speaker waiting to order for another 10, and then had to wait an additional 10-15 minutes for my food. When they brought it out, the order was wrong. I didn't want to bother fighting it because I didn't want to be trapped there for another half hour and the only thing missing was a freebie reward I had redeemed. I will not visit this location again.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 600 Pine Hollow Rd, McKees Rocks?

McDonald's at 600 Pine Hollow Rd operates from 5:30 AM to 11:00 PM on Monday and from 5:30 AM to midnight Tuesday through Sunday.

Does this McDonald's location have a drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open from 5:30 AM to 11:00 PM on Monday and from 5:30 AM to midnight Tuesday through Sunday.