Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, regardless of the time of day.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.
Staff Behavior
While some staff were noted as friendly, there were numerous complaints about rude behavior and poor customer service from management.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty tables and overflowing trash, contributing to a negative dining experience.
Management Issues
Frequent mentions of poor management practices, including understaffing and lack of training, were noted as significant contributors to the overall dissatisfaction.
CC
Christine Colledge
Nov 13, 2025
5.0
Went through drive thru. Food was actually hot and cheese was melted. I was impressed.
AS
Alliance Freight Solutions
Nov 4, 2025
5.0
Very clean. Staff was friendly
AS
Azalka The Gun Powder Dragon (The Dragon Seer)
Oct 25, 2025
1.0
Waited 15 minutes at the counter to have my order taken, staff saw me, left.
TL
Timothy Little
Oct 19, 2025
1.0
Wow just wow. Going on 30 minutes. 4 staff members are literally just sitting down playing on their phones. Yes 4 of them... its the lunch rush...
This is insane. This place is packed with people standing around waiting for food... at least 25 people...
Only 1 person in running everything... currently 7 people waiting to order.
RP
Robert Peregoy
Oct 13, 2025
1.0
By far the absolute worst McDonald's in existence 90% of the time the food is messed up and 100% of the time it takes way longer than it should I waited 45 minutes for two Happy meals it would be quicker to drive to taneytown or Gettysburg and get your food and then come back