Business Details
About
Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantCheesesteak Restaurant
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Lititz, PA.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
PrimoHoagies
1000 Lititz Pike,
Shoppes at Kissel Village, Lititz, PA
17543, United States
Hours
Reviews
4.1
317 reviews
5 stars
198
4 stars
39
3 stars
18
2 stars
22
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the sandwiches, particularly the hoagies, for their taste and freshness, though some noted inconsistencies in portion sizes and preparation.
Service Issues
Multiple reviews highlighted poor customer service experiences, including long wait times, rushed interactions, and incorrect orders.
Pricing Concerns
Many customers felt the prices were high relative to the portion sizes and quality, with some expressing disappointment over the value for money.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty restrooms and unsanitary conditions in the kitchen.
Staff Performance
Feedback indicated a need for better training among staff, particularly regarding customer service and order accuracy.
- RMRose MartinSep 28, 20252.0The sandwiches were good. Although I was expecting twice the amount of steak in a cheese steak. The service was terrible. We were there last evening (Saturday), little after 7:00. They acted in a rush which made me ask what time they close, I thought we must have walked in at closing time. Then they said we couldn't dine in because there were only 2 people working. A little after 7:30 when we drove by it looked closed. (They had said they were open till 8:00 when I had asked.)
- JBJennifer BodnarSep 27, 20253.0I’ll lead with the positives! I love the subs here. They’re so good. My biggest complaint and feedback for the staff is to train their young team members on the importance of good customer service. I felt like a huge inconvenience when I ordered and was rushed. I planned to order 3 subs and only ordered 2 because of how unkind the young man was taking my order. I felt as if my existence annoyed him. I was with my young daughter who also wanted chips and he was annoyed to have to add it to the total after he walked away. Overall very uncomfortable experience. I hope they take the time to read this and make adjustments because it’s such a simple but important thing in business!
- AKAllen KohlSep 16, 20252.0Expensive for average food quality. Young adult taking order didn't listen upon ordering. Sandwich was not as ordered.
- MMMattAug 16, 20251.0Chicken parm hoagie had paper stuck in it and was impossible to get off.
- CPCayden PriceAug 1, 20255.0This location is better than the Lancaster location. The old Italian is the GOAT
Frequently Asked Questions About PrimoHoagies
What are the operating hours of PrimoHoagies in Lititz, PA?
PrimoHoagies in Lititz is open daily from 10:00 AM to 8:00 PM. It is closed on November 27, 2025 for the holiday.
Does PrimoHoagies offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
Where is PrimoHoagies located in Lititz?
PrimoHoagies is located at 1000 Lititz Pike, Shoppes at Kissel Village, Lititz, PA 17543, USA.
What types of payment does PrimoHoagies accept?
PrimoHoagies accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does PrimoHoagies have a menu available online?
Yes, the menu for PrimoHoagies can be viewed online at https://www.primohoagies.com/store-menu-pricing.php?id=111.
Can I order from PrimoHoagies using a mobile app?
Yes, PrimoHoagies has mobile apps available for both Android and iOS devices.
Is PrimoHoagies family-friendly and accessible?
Yes, PrimoHoagies welcomes children and has wheelchair-accessible entrances, parking, and restrooms. It also offers seating and high chairs.
What nearby places can I visit when dining at PrimoHoagies?
Near PrimoHoagies, you can visit the Philly Pretzel Factory for a sweet treat, GNC Live Well for supplements, or the UPS Store 4517 for shipping needs.
Are there other food options near PrimoHoagies in Lititz?
Yes, nearby dining options include Frisco's Chicken for Peruvian-style chicken and Noodle Shack for Japanese and noodle dishes, both close to PrimoHoagies.
Where can I find pet supplies near PrimoHoagies in Lititz?
Pet supplies can be found nearby at Pet Valu and Pet Supplies Plus Lititz, making it convenient to shop for your pets when visiting PrimoHoagies.