Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor service.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Wait Times
Many customers experienced long wait times, especially during peak hours, leading to frustration.
Cleanliness
The restaurant is generally reported as clean, but some reviews mention unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, particularly in the drive-thru.
EG
Elisa Goldman
2 days ago
4.0
I go there most mornings on my way to work for iced coffee. Im almost always treated very respectfully and quicklly. I really like the traing manager who eorks the cashier window. I also liketge really happy tall guy who works the food pickup window. I usually cam get through the drive-thru in under 3min. However, its been taking up to 10min lately with onlu a few cars in the que. I just wish that if someone has a large or complex order, they would ask them to park in tbe to'go spots instead of holding up the line.
PH
play hard
6 days ago
1.0
The person working the drive through basically ruined my experience and didn't even want to make me order or continue.I understand there's different people different hours.That work it but ignorant is ignorant
KW
Kamesha Wright
Nov 16, 2025
5.0
Open late nice to have dinner late, restroom open
GH
Gregory Higgins
Nov 15, 2025
1.0
0/10. not thé krusty krab. very disappointed. :(
CR
Carlos Rodrigues
Nov 12, 2025
1.0
Went to use the app and it erased my deal for the fries , that's all I wanted and couldn't get it.