Dunkin'

4.0
279 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Levittown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8621 New Falls Rd, Levittown, PA
19054, United States

Hours

Reviews

4.0
279 reviews
5 stars
156
4 stars
53
3 stars
23
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and attentive service, others reported rude behavior and poor handling of orders.

Food Quality

Many customers enjoyed the coffee and donuts, but there were numerous complaints about food being stale, improperly cooked, or not meeting expectations.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly regarding the bathrooms and overall hygiene of the establishment.

Operational Issues

Customers expressed frustration with inconsistent hours and service, including early closures and unavailability of menu items.

Order Accuracy

There were multiple reports of incorrect orders and issues with food preparation, leading to dissatisfaction among customers.
  • LS
    Lala Sych
    Nov 4, 2025
    1.0
    This Dunkin’ needs serious improvement. My coffee came with no caramel syrup, even though I clearly asked for it. The bathroom is locked, and you have to ask for a key at the register — which already feels humiliating — only to find no soap (just an empty dispenser and pool of soap on the floor) and no bathroom tissue inside. The atmosphere is messy and uncomfortable — more like a busy market than a coffee shop. The “seating area” is just a few random armchairs pushed together with some huge box lying on one of the tables. Honestly, it makes you want to leave right after walking in.
  • MF
    Marie Flood
    Sep 12, 2025
    5.0
    Excellent customer service and fresh donuts
  • SM
    simon mcivor
    Aug 26, 2025
    2.0
    When I stop at a dunkin donuts I'm not expecting gourmet food but this is one of the worst I've had food from. Ordered a bagel and got a bagel that was as hard as a rock. Very pleasant staff though
  • JB
    J Boogie
    Jul 22, 2025
    1.0
    I saw an advertisement for the cookie dough frozen coffe and wanted to give it a try so I came to this location since it's the closest one to my house. I've been here a few times and never had any serious issues although one time I think the indian lady at the counter couldn't understand what I was saying and messed up my order a little. But on this day they seemed like they were having trouble with the machine that blends the ice for the frozen coffee. So I told the guy at the counter I would just get something else if the machine was broken but he was like no its ok we got it working again. So finally I get my one drink after waiting 10 minutes for them to fix the machine. The drink tasted fine but I couldn't drink half of it because it was just one solid chunk of ice frozen together. So I go to dump out the melted ice the next day and a piece of grey plastic bag pours out the cup. The only grey plastic bags they have at that location are the trashbags. That probably explains why my stomach was a mess all night. That really makes me question the cleanliness of this place. But seriously though, how does a piece of trash bag end up in the ice machine in the first place? Is somebody just not changing their gloves after taking the trash out? I don't get it. But either way I'm not coming back to this place ever again.
  • DJ
    Dustin J
    Jul 10, 2025
    1.0
    Says open till 8 but everytime by 730 they are all cleaned up and doors are locked, so are you open till 8 or you close early everyday so you can leave at 8?

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Levittown, PA?

Dunkin' in Levittown, PA is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Levittown offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.