Customers frequently praised the freshness and deliciousness of the hoagies and sandwiches, highlighting the quality of ingredients and bread.
Service Issues
Numerous reviews mentioned poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Pricing Concerns
Several customers noted that the prices were high relative to the portion sizes and quality, with some feeling that the value did not meet expectations.
Inconsistent Experience
While many enjoyed their meals, there were reports of inconsistent experiences, with some customers receiving stale bread or poorly constructed sandwiches.
Positive Staff Interactions
Despite service issues, some reviews highlighted friendly and helpful staff, particularly in handling large orders and providing good customer service.
TP
Tess Peck
Nov 7, 2025
2.0
The most unprofessional service I’ve ever encountered. Went in for a pickup order after a long day at the hospital and waited for around 10 min before any employees acknowledged me there even though there was only myself and one other in the store and two of the employees continuously walked up to the front of the store but were too concerned with flirting with the other employee/customer. When I finally was helped it seemed that it was an inconvenience.I’m all for having a good time at work but at least acknowledge the customers (kindly)…very disappointed
SS
Scott Resch (scotties350)
Oct 22, 2025
5.0
Great place
Met Max today had an awesome conversation great young Man. There's hope for our youth.
Food is always fresh and delicious
CE
Chloe Ewart
Oct 11, 2025
4.0
Great sandwiches!
I’ve never been disappointed, everything is fantastic.
SL
Seth Lupton
Oct 5, 2025
1.0
Terrible service. Ordered online and came 15 minutes later. Hadn’t even begun the order. Two teenagers behind the counter just standing there flirting when I walked in. Waited and left with my order, checked in the car and WRONG ORDER. What if I hadn’t opened them before leaving? Had to go back in and waited again, left and they still didn’t do it right. Too much effort to go back. Will not be going back to this location again. Sad because I used to order for my business at this one.
AM
Alison Maier
Sep 18, 2025
5.0
Not just the best hoagie I’ve ever had in Lancaster, but the best hoagie I’ve ever had in my whole life. The bread is amazing and both the portions and quality of the meats are outstanding!
What are the operating hours for PrimoHoagies in Lancaster, PA?
PrimoHoagies in Lancaster is open daily from 10:00 AM to 8:00 PM.
Does PrimoHoagies offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
How can I place an order for delivery from PrimoHoagies?
You can place a delivery order by visiting https://order.primohoagies.com.
What types of payment does PrimoHoagies accept?
PrimoHoagies accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does PrimoHoagies have a mobile app for ordering?
Yes, there are apps available on both Android and iOS platforms for convenient ordering.
Is catering available at PrimoHoagies?
Yes, PrimoHoagies offers catering services for your events.
Where is PrimoHoagies located in Lancaster?
PrimoHoagies is located at 2085 Fruitville Pike, Lancaster, PA 17601.
Are there any places of interest near PrimoHoagies to visit before or after your meal?
Nearby you can visit Overlook Town Center shopping center, Overlook Falls Mini Golf for fun activities, and Duck Donuts for a sweet treat.
Are there other dining options near PrimoHoagies Lancaster?
Yes, nearby dining options include Chipotle Mexican Grill for Mexican cuisine, Poké Station for Asian dishes, and 3 Sisters Khmer-Thai Kitchen for Thai and Cambodian food.
If I’m visiting nearby AT&T Store or Sprint Store, can I get lunch at PrimoHoagies?
Yes, PrimoHoagies is conveniently located near the AT&T Store and Sprint Store, making it an easy lunch stop while shopping or running errands.