PrimoHoagies

4.2
446 reviews

About

Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantCheesesteak Restaurant
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Lancaster, PA.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

PrimoHoagies
2085 Fruitville Pike, Lancaster, PA
17601, United States

Hours

Reviews

4.2
446 reviews
5 stars
278
4 stars
77
3 stars
25
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and deliciousness of the hoagies and sandwiches, highlighting the quality of ingredients and bread.

Service Issues

Numerous reviews mentioned poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Pricing Concerns

Several customers noted that the prices were high relative to the portion sizes and quality, with some feeling that the value did not meet expectations.

Inconsistent Experience

While many enjoyed their meals, there were reports of inconsistent experiences, with some customers receiving stale bread or poorly constructed sandwiches.

Positive Staff Interactions

Despite service issues, some reviews highlighted friendly and helpful staff, particularly in handling large orders and providing good customer service.
  • TP
    Tess Peck
    Nov 7, 2025
    2.0
    The most unprofessional service I’ve ever encountered. Went in for a pickup order after a long day at the hospital and waited for around 10 min before any employees acknowledged me there even though there was only myself and one other in the store and two of the employees continuously walked up to the front of the store but were too concerned with flirting with the other employee/customer. When I finally was helped it seemed that it was an inconvenience.I’m all for having a good time at work but at least acknowledge the customers (kindly)…very disappointed
  • SS
    Scott Resch (scotties350)
    Oct 22, 2025
    5.0
    Great place Met Max today had an awesome conversation great young Man. There's hope for our youth. Food is always fresh and delicious
  • CE
    Chloe Ewart
    Oct 11, 2025
    4.0
    Great sandwiches! I’ve never been disappointed, everything is fantastic.
  • SL
    Seth Lupton
    Oct 5, 2025
    1.0
    Terrible service. Ordered online and came 15 minutes later. Hadn’t even begun the order. Two teenagers behind the counter just standing there flirting when I walked in. Waited and left with my order, checked in the car and WRONG ORDER. What if I hadn’t opened them before leaving? Had to go back in and waited again, left and they still didn’t do it right. Too much effort to go back. Will not be going back to this location again. Sad because I used to order for my business at this one.
  • AM
    Alison Maier
    Sep 18, 2025
    5.0
    Not just the best hoagie I’ve ever had in Lancaster, but the best hoagie I’ve ever had in my whole life. The bread is amazing and both the portions and quality of the meats are outstanding!

Frequently Asked Questions About PrimoHoagies

What are the operating hours for PrimoHoagies in Lancaster, PA?

PrimoHoagies in Lancaster is open daily from 10:00 AM to 8:00 PM.

Does PrimoHoagies offer delivery and pickup services?

Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.