McDonald's

3.6
1501 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1880 Hempstead Rd, Lancaster, PA
17601, United States

Hours

Reviews

3.6
1,501 reviews
5 stars
554
4 stars
337
3 stars
259
2 stars
129
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Mixed reviews on food quality; some found it fresh and hot, while others complained about cold, stale, or poorly prepared items.

Cleanliness

Some customers praised the cleanliness of the location, while others noted dirty tables and unsanitary conditions.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with the value for money.

Positive Experiences

Despite the negatives, there were positive mentions of friendly staff and enjoyable meals, indicating some customers had satisfactory experiences.
  • AM
    Angelica martinez
    6 days ago
    5.0
    Any morning I stop for black iced coffee all the workers always greet with a smile and happy to serve you.. if I could give 10 stars literally the best McDonald's in Lancaster !! Well managed
  • AH
    Allison Hand
    Nov 7, 2025
    5.0
    As I walked in, a nice man named Colin held the door for me and was just a ray of sunshine! I watched as two other women spoke with him and said they were going to give him a 5 star review, so I did too! I believe he is the manager. Awesome dude!
  • IK
    Isaac Kreider
    Nov 2, 2025
    5.0
    Very classy & clean location.
  • ST
    Sam Thomas
    Oct 27, 2025
    2.0
    Served cold nuggets in the drive thru.
  • MB
    Michael Brendle
    Oct 19, 2025
    3.0
    Hey its a McDonald's, what else can I say. However , i think they're expensive. Im 65 so I remember when you could get a hamburger, fry and a coke and got change back from a dollar. I hear , McDonald's is starting to look at lowering prices as they are getting negative feedback about the prices

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Lancaster on weekdays?

McDonald's Lancaster is open from 5:00 AM to 11:00 PM Monday through Friday.

Is the drive-thru open late at McDonald's Lancaster?

Yes, the drive-thru is open daily from 5:00 AM until midnight (12:00 AM).